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Recommendations for PBX and softphones for windows?
by Eigeldinger Simon 08 May '24

08 May '24

Hi all, We are, as i said in another thread, changing our PBX from a hardware device to a cloud/software based solution. Which PBX are you recommending? I saw that some are using FreePBX and FusionPBX. And which softphones are you recommending for Windows? We are also getting ried of our old hardware phones as well. I want something i can use comfortably which isn't in the way all the time when the phone starts ringing. Are there also headset recommendations? Our city has around 100-200 phones. Greetings, Simon

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Re: Using a Cisco PBX
by Eigeldinger Simon 08 May '24

08 May '24

Hi Andrew, Thanks for the info. We are also in a second phone solution based on a cloud hosted Unify pbx which we are going to test right now. I will get an account for the phone part soon. Will report back how that one goes. Migration of that one would be easiest because there we could just move the whole data over. Greetings, Simon -----Ursprüngliche Nachricht----- Von: Andrew Hodgson <andrew(a)hodgson.io> Gesendet: Mittwoch, 8. Mai 2024 13:08 An: Eigeldinger Simon <simon.eigeldinger(a)hohenems.at> Betreff: RE: Using a Cisco PBX Hi. Cisco used to lock you into a proprietary phone system called Skinny (SCCP) which didn't use SIP. This meant you had to use Cisco hardware and software. When I was using it we were using a Cisco router with a few ISDN-30 links, but we were desperately wanting to use SIP trunks. Even moving to the SIP trunks meant we had to buy a new set of routers and use those as gateways, we couldn't just set up the PBX appliances to gateway out to the SIP trunk. Would be really interested to see if you have looked at M365/Teams voice options. Andrew. -----Original Message----- From: Eigeldinger Simon <simon.eigeldinger(a)hohenems.at> Sent: Wednesday, May 8, 2024 10:26 AM To: Mailing list for blind system administrators <blind-sysadmins(a)lists.hodgsonfamily.org> Cc: Andrew Hodgson <andrew(a)hodgson.io> Subject: AW: Using a Cisco PBX Hi Andrew, Well that sums up all what i have seen unfortunately. Thanks for the info. Seems that this pbx isn't all that loved *smile*. I also looked for more advanced settings like codecs. But this seems not available in this version over here. Greetings, Simon -----Ursprüngliche Nachricht----- Von: Andrew Hodgson via Blind-sysadmins <blind-sysadmins(a)lists.hodgsonfamily.org> Gesendet: Dienstag, 7. Mai 2024 11:46 An: Mailing list for blind system administrators <blind-sysadmins(a)lists.hodgsonfamily.org> Cc: Andrew Hodgson <andrew(a)hodgson.io> Betreff: [Blind-sysadmins] Re: Using a Cisco PBX Hi. I used the appliance version of this around 10 years ago which was version 8.6. Similar experience to you, the admin portal works ok but the desktop client is utter garbage. Not long after I left that job it got replaced by Skype for Business. It wasn't really a good fit for our business, we were only a relatively small outfit with around 300 phones and we never could afford the call centre addons for it. We kept it because there was a big investment in the phone hardware which we wanted to keep going until it wasn't supported. We were on version 4.x for ages, which ran on Windows 2003. We only upgraded to 8.6 as it was long out of support and we couldn't find someone to keep it going for us. Andrew. -----Original Message----- From: Eigeldinger Simon via Blind-sysadmins <blind-sysadmins(a)lists.hodgsonfamily.org> Sent: Tuesday, May 7, 2024 8:26 AM To: Mailing list for blind system administrators <blind-sysadmins(a)lists.hodgsonfamily.org> Cc: Eigeldinger Simon <simon.eigeldinger(a)hohenems.at> Subject: [Blind-sysadmins] Using a Cisco PBX Hi all, Our city plans to get ried of the old Siemens/Unify PBX and switching over to a cloud based one. At the moment we are testing one from Cisco. I guess it is called Cisco Hosted Communication Service. The admin interface seems to be accessible enough to work with it. At least i looked at adding a device and working with extensions. I also looked at the Cisco Jabber UC client for Windows. Though this seems to be less accessible than the admin interface. It seems to have some accessibility features though it doesn't feel all that accessible using NVDA. Has someone some experience with this system and the client? Greetings, Simon _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins(a)lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave(a)lists.hodgsonfamily.org _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins(a)lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave(a)lists.hodgsonfamily.org

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Using a Cisco PBX
by Eigeldinger Simon 08 May '24

08 May '24

Hi all, Our city plans to get ried of the old Siemens/Unify PBX and switching over to a cloud based one. At the moment we are testing one from Cisco. I guess it is called Cisco Hosted Communication Service. The admin interface seems to be accessible enough to work with it. At least i looked at adding a device and working with extensions. I also looked at the Cisco Jabber UC client for Windows. Though this seems to be less accessible than the admin interface. It seems to have some accessibility features though it doesn't feel all that accessible using NVDA. Has someone some experience with this system and the client? Greetings, Simon

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PBX on VPS?
by David Mehler 08 May '24

08 May '24

Hello, Do we have any users of a PBX running it on a VPS using it for home or small business services on a budget? Thanks. Dave. -- Sent from Mozilla Thunderbird 91.13.1

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Teamviewer?
by David Mehler 23 Apr '24

23 Apr '24

Hello, Does anyone have some notes on teamviewer and either Jaws or NVDA particularly where it comes to computers that are not in the same city? Thanks. Dave. -- Sent from Mozilla Thunderbird 91.13.1

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Teams woes on a new laptop install
by Andrew Hodgson 27 Jan '24

27 Jan '24

Hi. I'm a bit stuck at the moment with an issue on Teams. The company I work for has recently been taken over by a large corporate and this morning they wiped my laptop in the expectation I would reformat it with a clean install and provision it with their InTune. This seemed to go well at first, I installed Windows 11 23H2 from an ISO I downloaded, and the provisioning was successful. They are using the BeyondTrust Privilege Manager to stop people installing software and even though I have extra perms to install I am still prompted. Getting JFW 2024 installed was a bit of an issue. This also does some other lockdown of the system but unsure what and how it is locked down. The main issue though is that the InTune installed Teams on the device, and when I go into Teams I get absolutely no speech in any part of the app. I have tried several things to rectify this without issue. Its Teams Classic version 1.6.00.28554 that is installed. The version of Office they have installed is 16130.20810 which is from the 2302 semi-annual enterprise channel. Has anyone seen this issue where Teams is completely unusable with JFW? At this point I'm not sure if it's a problem with this BeyondTrust software or something in Teams, but its going to cause me a bit of a headache next week if I can't get this resolved quickly. Thanks. Andrew.

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Installing Win10 Pro 22h2 as a Vmware Workstation Guest
by David Mehler 11 Jan '24

11 Jan '24

Hello, The subject says what I'm trying to do, I've got Vmware Workstation Pro version 16 going on my system. To that I'd like to add Win10 pro x64. I've got the vm created, and have created a win10 22h2 iso, fed that to the vm, and started it. I'm trying to get speech going and it's not working, not doing anything. Any ideas welcome. Thanks. Dave.

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Android Studio install on iSCSI SAN?
by David Mehler 23 Dec '23

23 Dec '23

Hello, I've got/will have an iSCSI SAN on my local network. I'm wondering if anyone knows if it is possible/has tried and succeeded to install Android Studio and dependencies needing to run on it? Thanks. Dave.

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Losing focus in terminal all the time
by Andrew Hodgson 21 Dec '23

21 Dec '23

Hi. Latest JFW and Windows 11 builds on multiple machines, I lose speech output in the terminal or command prompt when navigating to and from the window. What I mean by this is I am not hearing the output of commands or what I am typing into the window. This is really starting to stress me out now and I can't believe I am the only person experiencing it. Its been happening since the beginning of the year since a Windows update I think. Any suggestions? Thanks. Andrew.

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iScsi server setup
by David Mehler 18 Dec '23

18 Dec '23

Hello, Does anyone have an iScsi server going on a Raspberry Pi? I'm trying to do so and I'm very likely not doing something right even though no command errors but the win10 initiator won't find the target via discovery. Thanks. Dave.

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Vtiger CRM
by Ibraam Wahib 13 Dec '23

13 Dec '23

hello dears Would you please, did you use vtiger crm? V7.xxx How's its accessibility? Do you think NVDA is better than JAWS with web apps / crm? Thanks for your support.

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Getting good quality support with Jaws Pro
by Andrew Hodgson 19 Nov '23

19 Nov '23

Hi. I have been left somewhat dismayed last week with the quality of support I have got from both S&S and Freedom Scientific as a Jaws Pro customer in the workplace. Back story is I have had to reinstall my laptop to standards of a large IT company that have taken over a small consultancy I worked for before the Toupee process kicked in. Once I reinstalled everything with the new setup I completely lost the speech in Teams on any screen reader. There are several security focused packages installed on the laptop which provide monitoring and data leak protection services, including Beyond Trust and Forcepoint. After digging around a bit I believe that something in Beyond Trust is stopping Teams from working with the screen reader. Right now I am using a set of workarounds including using Teams on my phone, and also using the new Teams client which doesn't have this issue (yet). Using the new Teams client is frowned on by the company because its not supported by their security software. I suspect once it is supported I will be back at square 1. The problem here is I have contacted both S&S and FS for support with this issue, since I need more information to go back to the people who manage this security software. I can get help from these guys in India, but they need to know exactly the issue, and have no clue on what a screen reader is. I was ideally hoping someone from one of the companies could remote into my machine and run some basic tests to see what was stopping Jaws from working. Sight and Sound said they couldn't support with work related software queries as it would need scripting, they gave me Blazie's details. FS went slightly further but eventually gave me the same result, giving me contact details for the TPG group. To my mind I am paying additional cost for Jaws Pro, and in the past the justification for paying a higher price was to provide more specific workplace support. I am not asking the guys to fix the problem, as that is beyond their remit, only to have a look at the issue and see if they can identify the software or reason that the screen readers can't read anything in Teams, so that I can go to other departments within the large company and try and move on with a solution. Right now I have no way forward because I can't identify the problem so can't go to the right team with the right questions. Has anyone been able to get access to slightly more professional support from these companies? I can probably forgive Sight and Sound as they are mainly dealers, but it would be really good to get access to someone in FS who could give me some pointers to be able to move forward with this situation. Thanks. Andrew.

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accessible phone systems
by Mike Fulton 03 Nov '23

03 Nov '23

Hi all, The company I work for has a very old Mitel phone system, and we're starting to look at upgrading to a modern phone system that's managed in the cloud. Has anyone had experience with modern phone systems, and can comment on which are or are not accessible? Mainly asking in terms of administration and soft phone applications. The options we're currently looking at are Windstream and Harbor Cloud, but are also open to other suggestions. Thanks, Mike

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mac users?
by Ryan Shugart 25 Oct '23

25 Oct '23

Hi there: I know we have a few Mac users on this list so thought I’d reach out. If you are a Mac user and have access to Outlook for Mac, I’d really appreciate it if you could try out Outlook for Mac with VoiceOver and give any feedback you have, particularly on how the message list works. There are currently two versions of Outlook for Mac, the classic version and the new version. In the outlook menu in the menu bar, there is a menu item called just “outlook.” This is a checkable menu item and if you check it you’ll get the new Outlook for Mac, if its unchecked you’ll get the classic version. Right now you can switch between the two of them with no issues, so I’d incourage you to compare the message list between the two and let me know what you think. Thanks much. Ryan

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Ticket Systems like osTicket and OTRS
by Eigeldinger Simon 17 Oct '23

17 Oct '23

Hi all, At the moment I am looking for a new ticket system. Currently we are using a very old version of osTicket because of some accessibility issues. Which ticket system are you using in your daily work? And how accessible is it with screen readers? Is it free/open source? If not how much does it cost? Greetings and thanks to all who can write in, Simon

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outlook pst file
by Ibraam Wahib 27 Sep '23

27 Sep '23

hello dears hope everything is going well. i'm using outlook 2016 unfortionatly i deleted outlook folder and it has subfolders, as usually move email from imap to this personal file pst as a local storage for outlook. any program let me scan .pst file and recover permanent deleted data / folder? thanks very much

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Re: guest accounts in Microsoft 365?
by Ryan Shugart 26 Sep '23

26 Sep '23

If you ever figure out what that setting is, let me know. I'm pulling my hair out, and as I said Microsoft support doesn't know either. For what its worth, I have another guest account, same tennant, different team, that can get in and out just fine. I'm about to delete the team and totally recreate it from scratch, that will be annoying as I have the file area set up like I want it, but perhaps that can't be helped. Ryan -----Original Message----- From: Andrew Hodgson via Blind-sysadmins <blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org>> Reply-To: Mailing list for blind system administrators <blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org>> Date: Monday, September 25, 2023 at 2:20 PM To: Mailing list for blind system administrators <blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org>> Cc: Andrew Hodgson <andrew(a)hodgson.io <mailto:andrew@hodgson.io>> Subject: [Blind-sysadmins] Re: guest accounts in Microsoft 365? Hi. I've recently had a similar experience where we are trying to add our accounts as guests to another org both using AzureAD. It works with us using external user collaboration, but we want to be able to interact with an actual team rather than using group chats. Right now we believe it may have to do with some restrictions on either of our tenants, but we haven't managed to get the relevant admins together to troubleshoot the issue. With this particular client I am trying to do as much as possible with guest accounts rather than revering to using a real account at their end and a virtual desktop. This should be possible based on this article: https://learn.microsoft.com/en-us/microsoftteams/communicate-with-users-fro… <https://learn.microsoft.com/en-us/microsoftteams/communicate-with-users-fro…> Thanks. Andrew. -----Original Message----- From: Ryan Shugart via Blind-sysadmins <blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org>> Sent: Monday, September 25, 2023 7:59 PM To: Chris Nestrud via Blind-sysadmins <blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org>> Cc: Ryan Shugart <rshugart(a)ryanshugart.com <mailto:rshugart@ryanshugart.com>> Subject: [Blind-sysadmins] guest accounts in Microsoft 365? Hi there: I was wondering if any of the other Microsoft 365 tennant admins on this list have been running into issues with guest accounts lately? Specifically, I have a team in Teams that I’ve granted access to two guest users, but neither of them can sign in. On my end things look fine, the accounts are enabled and they show up fine in Teams. I even tried deleting and recreating one of the guest accounts and still get the same issue. The user just gets a generic “sorry, we can’t sign you in right now” error. Microsoft support has be absolutely useless with this, I’ve had a ticket open for almost three weeks and they have no clue what’s going on.So, thought I’d ask here just in case someone else has seen this. Thanks. Ryan _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org> To unsubscribe send an email to blind-sysadmins-leave(a)lists.hodgsonfamily.org <mailto:blind-sysadmins-leave@lists.hodgsonfamily.org> _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins(a)lists.hodgsonfamily.org <mailto:blind-sysadmins@lists.hodgsonfamily.org> To unsubscribe send an email to blind-sysadmins-leave(a)lists.hodgsonfamily.org <mailto:blind-sysadmins-leave@lists.hodgsonfamily.org>

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guest accounts in Microsoft 365?
by Ryan Shugart 25 Sep '23

25 Sep '23

Hi there: I was wondering if any of the other Microsoft 365 tennant admins on this list have been running into issues with guest accounts lately? Specifically, I have a team in Teams that I’ve granted access to two guest users, but neither of them can sign in. On my end things look fine, the accounts are enabled and they show up fine in Teams. I even tried deleting and recreating one of the guest accounts and still get the same issue. The user just gets a generic “sorry, we can’t sign you in right now” error. Microsoft support has be absolutely useless with this, I’ve had a ticket open for almost three weeks and they have no clue what’s going on.So, thought I’d ask here just in case someone else has seen this. Thanks. Ryan

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Gmail users kicked off the list
by Andrew Hodgson 22 Sep '23

22 Sep '23

Hi. Due to someone marking messages from this list as spam all the Gmail users have been kicked off. I've re-enabled delivery for all users now since I don't know who was marking the messages as spam. If you want to be removed from the list please speak to me and I can arrange it. Thanks. Andrew.

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Heads up: Problems with Pearson Vue exams and Jaws
by Andrew Hodgson 15 Sep '23

15 Sep '23

Hi. Tried to take a Microsoft exam today but for some reason none of the content of the test was speaking even though the check-in process worked. I last got through some tests in January, so either a Jaws or Pearson test update has broken things. When the test launched all I could hear was Chromium Window. I have a contact in the accommodations team so will try and push to get this sorted and will let you guys know here any updates. Thanks. Andrew.

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Mounting a Networked Drive on Debin 11 or 12
by Steve Matzura 13 Sep '23

13 Sep '23

I'm just about to upgrade to Debian 12, but if I could get this answered for 11, especially if it's the same on 12, I'd be happy. I used to do this on Debian 8, but apparently things have changed. No surprise there, but I can't figure out from research exactly what the change is. The following line in /etc/fstab worked on Debian 8: //192.168.1.156/BigVol1 /mnt/bigvol1 cifs _netdev,username=<the-username>,password=<the-password>,ro 0 0 After a reboot, the directory /mnt/bigvol1 is there, but not the resource to which it points. Should I be using cifs-utils and using its fstab syntax?

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Raspberry Pi 4, Kali Linux headless install/configuration
by David Mehler 17 Aug '23

17 Aug '23

Hello, Does anyone have a headless install of Kali Linux going? I was doubting my hardware then I put a Debian distro on this new sdxc card via Raspberry Pi Imager, added in an empty "ssh" file and a WiFi wpa_supplicant.conf configuration file, and it popped right up. Further googling shows that in the Kali image after I think they said 2022 this system did not work anymore or had been disabled, but I've not been able to find out the new method. Any help appreciated. Thanks. Dave.

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Vibor
by ashudrya＠gmail.com 26 Jul '23

26 Jul '23

Hello, Anybody had any luck making vibor on windows desktop accessible? No matter what I try, JAWS, NVDA or Narrator, nothing seems to be working. I am trying googling for JAWS scripts to no avail. -- This email has been checked for viruses by AVG antivirus software. www.avg.com

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CCNA Exam, packet tracer
by David Mehler 26 Jul '23

26 Jul '23

Hello, Do we have anyone who has taken and/or passed the CCNA exam? If so how did you handle packet tracer? Is it accessible? Thanks. Dave.

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help us make AI more inclusive
by Ryan Shugart 25 Jul '23

25 Jul '23

Hello everyone, I wanted to pass the following along as I felt there may be some on this list who may be interested. If so, please fill out the survey linked below. I can say some of those "future" opportunities are coming up pretty quickly. Feel free to forward on as appropriate. We are working on improving our Azure AI development experiences to make them as inclusive as possible for all developers. We want to make sure the age of AI is accessible to all developers! If you use Azure AI or a similar technology as part of your work and identify as having a disability, we would love to hear from you. Please fill in this sign-up form<https://forms.office.com/r/6GZhZE9Q2N> and we hope to reach out to you with future research opportunities. Thanks a lot. Ryan Ryan Shugart Senior Program Manager, Cloud+AI Accessibility Microsoft Corporation 425-705-1262

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