- Blind-sysadmins - lists.hodgsonfamily.org

Mailmarshal
by Barry Toner 12 Feb '13

12 Feb '13

Folks, This old chestnut again. I may be finally getting access to MM. The thing is a our Net Admin just RDp's into everything. For ease of setup is there a snap-in or a way I can access MailMarshal through a browser? I asked him the other day but he wasn't sure. How have you guys access this? I don't have rights in here to go digging otherwise I'd try it myself. Thanks, Barry Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Mailmarshal
by Barry Toner 12 Feb '13

12 Feb '13

Folks, This old chestnut again. I may be finally getting access to MM. The thing is a our Net Admin just RDp's into everything. For ease of setup is there a snap-in or a way I can access MailMarshal through a browser? I asked him the other day but he wasn't sure. How have you guys access this? I don't have rights in here to go digging otherwise I'd try it myself. Thanks, Barry Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Active Directory Permissions to unlock/reset/prompt user
by Barry Toner 12 Feb '13

12 Feb '13

Hi folks, We're seeing an issue here with a 2K3 Server whereby permissions that have been granted are allowing a tech to unlock/reset a password. However, in AD they don't have the option to prompt the end-user to change their password when the type in the reset password. Any ideas what permission needs to be altered? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

2 9

Active Directory Permissions to unlock/reset/prompt user
by Barry Toner 12 Feb '13

12 Feb '13

Hi folks, We're seeing an issue here with a 2K3 Server whereby permissions that have been granted are allowing a tech to unlock/reset a password. However, in AD they don't have the option to prompt the end-user to change their password when the type in the reset password. Any ideas what permission needs to be altered? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

linux webmail solution
by David Mehler 06 Feb '13

06 Feb '13

Hello, What is everyone using on their linux servers either physical or virtual vps/cloud, to provide webmail services? The ones I know of are squirrelmail, which I don't like because of it's interface and the fact that it doesn't appear to be updating, and roundcubemail which using that with a screen reader solution does not work for me, plus sighted individuals looked at that one and couldn't figure out which item was a link which was not. I've heard of two others hastymail2 which I've tried and although it works it is lacking features I'd like to see, and horde which I've never been able to get to work and which seems extremely complex and bloated. Any suggestions, opinions, or recommendations appreciated. Thanks. Dave.

2 4

linux webmail solution
by David Mehler 06 Feb '13

06 Feb '13

Hello, What is everyone using on their linux servers either physical or virtual vps/cloud, to provide webmail services? The ones I know of are squirrelmail, which I don't like because of it's interface and the fact that it doesn't appear to be updating, and roundcubemail which using that with a screen reader solution does not work for me, plus sighted individuals looked at that one and couldn't figure out which item was a link which was not. I've heard of two others hastymail2 which I've tried and although it works it is lacking features I'd like to see, and horde which I've never been able to get to work and which seems extremely complex and bloated. Any suggestions, opinions, or recommendations appreciated. Thanks. Dave.

1 0

Jaws/SQL Management Studio
by Andrew Hodgson 05 Feb '13

05 Feb '13

Hi, I was quite persistent with FS about Jaws reading tree views in SQL Management Studio, and it seems that in the new JFW 14 they have addressed the issue, though I haven't checked this out as I am at home now and don't have an instance to play with. I would be interested if this fixes the issue with Systems Center as well, as I don't have ready access to that at work. Andrew.

6 11

Jaws/SQL Management Studio
by Andrew Hodgson 04 Feb '13

04 Feb '13

Hi, I was quite persistent with FS about Jaws reading tree views in SQL Management Studio, and it seems that in the new JFW 14 they have addressed the issue, though I haven't checked this out as I am at home now and don't have an instance to play with. I would be interested if this fixes the issue with Systems Center as well, as I don't have ready access to that at work. Andrew.

1 0

JFW annoyances with Hyper-V
by Andrew Hodgson 04 Feb '13

04 Feb '13

Hi, Just thought you should know I have been having a battle last week with FS/JAWS with Hyper-V running on Windows 8. I am having to activate JFW after the installation of the Hyper-V roll. Currently using dongle to activate as I need to install/remove this service for specific tests I am running. Andrew.

3 8

JFW annoyances with Hyper-V
by Andrew Hodgson 03 Feb '13

03 Feb '13

Hi, Just thought you should know I have been having a battle last week with FS/JAWS with Hyper-V running on Windows 8. I am having to activate JFW after the installation of the Hyper-V roll. Currently using dongle to activate as I need to install/remove this service for specific tests I am running. Andrew.

1 0

multiple static ip and same nat
by MIKE 02 Feb '13

02 Feb '13

Hi, I have 14 static ips. I am setting cirtain systems up with static ips but have things like apple tvs etc on the nat and I need to beable to have all the static see them using linux. Any ideas?

3 8

Helpdesks you use in work
by Barry Toner 01 Feb '13

01 Feb '13

Hi folks, We've been looking at various Helpdesk solutions , with varying degrees of accessibility. Up until (if I'm honest), yesterday we've not had any even rough requirements. I was wondering what you are currently using in your work places to log Helpdesk and Service requests? I've looked at Zendesk, (very flash orientated), Sysaid (flash), Freshdesk (HTML but limited functionality, not so much an IT helpdesk as a Servicedesk), Oxygen, and a few others. Things we'd like the Help/Service Deskt o have are as follows, 1. Integration with Active Directory. If it links directly without having to import/export this would be brilliant. 2. Users can change their Active Directory passwords. 3. Various reporting functions for Managers. 4. SLA integration 5. Dispatcher rules, (though this isnt' critical) 6. Knowledge base both for users and technicians. 7. Canned responses 8. Ability to enforce users submit tickets via the web portal, instead of email 9. Customisable categories of requests, that can expand into sub-categories. EG. Software links to Microsoft, links to Office, links to outlook. 10. Re-branding to fit with company design. 11. Ideally can be tested in the cloud but hosted in-house. If not ideally UK based data centres. We're really up against time and I'll owe you all a pint if you can give me some pointers of what you're using and if it meets any or all of the above requirements. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Remoting into Citrix Thin Clients Desktops
by Barry Toner 31 Jan '13

31 Jan '13

Folks, I know we've been here before but I can't' remember without trowling through archives and having been in here now 3 months I'm allot more clued in on our infrastructure. if there was a solution offered. Is it possible using JFW and it's Remote licence to take control of a users Desktop through the above setup? This isn't for Admin tasks as I believe I can use the console. If this is possible what would be the setup? I'm not asking for a complete hand-holding just a couple of bullet points, you need this on that, and that on the other. How about if we have a couple of hops between the Server Citrix is installed on to the thin clients? I presume this would hamper if not block use with a Screen Reader? Finally, is JFW's Remote lience designed to be used by an admin, is is it meant for an end-user who has to use a thin client as part of their job? Thanks, Barry. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

3 11

Re: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops
by Barry Toner 30 Jan '13

30 Jan '13

Hi Ryan, Cheers for that. So what's the point of JAW's Remote licence? Is this just to have speech directly on a server if you're hitting it from a client through RDP, and/or you're an end-user wanting to use Citrix terminal apps? Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart Sent: 30 January 2013 14:56 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops Short answer, no. Unless a screen reader is on both the local and remote machine, remote stuff just doesn't work. The acception is Serotek's solution, but I think they're the only company that's even made an attempt at remote access without a screen reader on the remote machine. Ryan -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Wednesday, January 30, 2013 5:42 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops Folks, I know we've been here before but I can't' remember without trowling through archives and having been in here now 3 months I'm allot more clued in on our infrastructure. if there was a solution offered. Is it possible using JFW and it's Remote licence to take control of a users Desktop through the above setup? This isn't for Admin tasks as I believe I can use the console. If this is possible what would be the setup? I'm not asking for a complete hand-holding just a couple of bullet points, you need this on that, and that on the other. How about if we have a couple of hops between the Server Citrix is installed on to the thin clients? I presume this would hamper if not block use with a Screen Reader? Finally, is JFW's Remote lience designed to be used by an admin, is is it meant for an end-user who has to use a thin client as part of their job? Thanks, Barry. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

1 0

Re: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops
by Barry Toner 30 Jan '13

30 Jan '13

Hi Ryan, Cheers for that. So what's the point of JAW's Remote licence? Is this just to have speech directly on a server if you're hitting it from a client through RDP, and/or you're an end-user wanting to use Citrix terminal apps? Barry. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart Sent: 30 January 2013 14:56 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops Short answer, no. Unless a screen reader is on both the local and remote machine, remote stuff just doesn't work. The acception is Serotek's solution, but I think they're the only company that's even made an attempt at remote access without a screen reader on the remote machine. Ryan -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Wednesday, January 30, 2013 5:42 AM To: blind-sysadmins(a)lists.hodgsonfamily.org Subject: [Blind-sysadmins] Remoting into Citrix Thin Clients Desktops Folks, I know we've been here before but I can't' remember without trowling through archives and having been in here now 3 months I'm allot more clued in on our infrastructure. if there was a solution offered. Is it possible using JFW and it's Remote licence to take control of a users Desktop through the above setup? This isn't for Admin tasks as I believe I can use the console. If this is possible what would be the setup? I'm not asking for a complete hand-holding just a couple of bullet points, you need this on that, and that on the other. How about if we have a couple of hops between the Server Citrix is installed on to the thin clients? I presume this would hamper if not block use with a Screen Reader? Finally, is JFW's Remote lience designed to be used by an admin, is is it meant for an end-user who has to use a thin client as part of their job? Thanks, Barry. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins(a)lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins

1 0

MDM
by Barry Toner 30 Jan '13

30 Jan '13

Hi folks, I've been asked to lead our MDM in work. I've looked at two systems, Airwatch and Meraki. After testing both systems I've opted for Meraki. A Because it's free for a MDM Systems management and B because it's much more simple to implament. I've some questions I'd like to bounce around regarding Profiles, Tags, and Apple ID's and would love to speak to anyone who's designed an MDM. I've my questions written down and can post to the list or am happy to speak to people offline. Any takers? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

4 10

MDM
by Barry Toner 30 Jan '13

30 Jan '13

Hi folks, I've been asked to lead our MDM in work. I've looked at two systems, Airwatch and Meraki. After testing both systems I've opted for Meraki. A Because it's free for a MDM Systems management and B because it's much more simple to implament. I've some questions I'd like to bounce around regarding Profiles, Tags, and Apple ID's and would love to speak to anyone who's designed an MDM. I've my questions written down and can post to the list or am happy to speak to people offline. Any takers? Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

Remoting into Citrix Thin Clients Desktops
by Barry Toner 30 Jan '13

30 Jan '13

Folks, I know we've been here before but I can't' remember without trowling through archives and having been in here now 3 months I'm allot more clued in on our infrastructure. if there was a solution offered. Is it possible using JFW and it's Remote licence to take control of a users Desktop through the above setup? This isn't for Admin tasks as I believe I can use the console. If this is possible what would be the setup? I'm not asking for a complete hand-holding just a couple of bullet points, you need this on that, and that on the other. How about if we have a couple of hops between the Server Citrix is installed on to the thin clients? I presume this would hamper if not block use with a Screen Reader? Finally, is JFW's Remote lience designed to be used by an admin, is is it meant for an end-user who has to use a thin client as part of their job? Thanks, Barry. Thanks, Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

A course for those interested in Linux Server Administration
by Darren Brewer 28 Jan '13

28 Jan '13

Hi list This is sort of off topic, but I know there are Linux users on here who might be interested in honing their skills and taking one of the courses which are due to commence in February at the Cavi institute. It doesn't matter where in the world you live as everything can be done over the internet. The name of the course is: Intro to Linux Server Administration, a course that covers command line Ubuntu basics and server administration There is also an advanced course for those who are not complete beginners. As I know very little myself I thought it would be interesting to take this course and because it is completely aimed at people with visual impairments, there is no problem with accessing material and labs etc. The website states that the courses are $500 per semester, but after contacting them it appears that if you are paying for yourself then it's only $150 which seems exceptionally good value for a completely accessible course. Apparently the intake for the Linux courses are a little low this year and so I thought I'd bring it to the attention of those on the list who might be interested. Main website is: http://www.cavitraining.com/ Here you can find out more detailed information about the course and download a brochure and application form. Darren.

3 3

hardware detection win7
by David Mehler 25 Jan '13

25 Jan '13

Hello, I've got a win7 box that is not showing everything hardware wise. This machines experience index I believe it is is showing 4 out of 8 cores and 24 out of 32 gigabytes of ram. It's had all the windows updates. I am wondering if I have a hardware/motherboard issue? Thanks. Dave.

2 2

hardware detection win7
by David Mehler 25 Jan '13

25 Jan '13

Hello, I've got a win7 box that is not showing everything hardware wise. This machines experience index I believe it is is showing 4 out of 8 cores and 24 out of 32 gigabytes of ram. It's had all the windows updates. I am wondering if I have a hardware/motherboard issue? Thanks. Dave.

1 0

IOS/Exchange/Calendar syncing
by Barry Toner 24 Jan '13

24 Jan '13

Hi folks, I'm scratching my head over this one. I'm heading our Mobile Device Management in work. I've been using a great MDM solution, http://www.meraki.com Everything's working great, accept an engineer's just come to me because their calendar isn't synchronising. I've checked under settings/mail, calendar, contacts, it's turned on. I've checked under the calendar app and selected the Exchange server. Their mail and contacts are coming over fine. I don't' have anything configured under their MDM profile through Meraki to restrict this. On my personal iPhone I've the ability to select what calendar I want to use under settings/mail, contacts, calendar, but I suspect this is because I've two mailboxes set up? I don't expect this to be related to the profile because the Exchange settings were entered manually, and after the profile was loaded. Anyone got a suggestion? Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

IOS/Exchange/Calendar syncing
by Barry Toner 24 Jan '13

24 Jan '13

Hi folks, I'm scratching my head over this one. I'm heading our Mobile Device Management in work. I've been using a great MDM solution, http://www.meraki.com Everything's working great, accept an engineer's just come to me because their calendar isn't synchronising. I've checked under settings/mail, calendar, contacts, it's turned on. I've checked under the calendar app and selected the Exchange server. Their mail and contacts are coming over fine. I don't' have anything configured under their MDM profile through Meraki to restrict this. On my personal iPhone I've the ability to select what calendar I want to use under settings/mail, contacts, calendar, but I suspect this is because I've two mailboxes set up? I don't expect this to be related to the profile because the Exchange settings were entered manually, and after the profile was loaded. Anyone got a suggestion? Barry. Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001

1 0

32 and 64 bit xp/7, multi-boot or vm?
by David Mehler 22 Jan '13

22 Jan '13

Hello, This is going to be quite interesting to try to explain. I've got a friend who had an older box, still good, it was a 32 bit athlon64 machine. It ran xp something I can't remember which was left on it and as I said the sata drive is good. He got a new box, also sata, this one a 64 bit also an AMD processor, this one a multi-core. This one is running 7 home premium. He wants to have both systems available. I reconnected the old sata drive and that's browsable so he can get to his old files, but he was wanting to try something else. I don't think doing this next would make the old drive stable, but if I set up a multiboot configuration, which I haven't done since the 98 dys, where he gets a boot manager and selects which OS he wants, would it be possible to put in the needed 64 bit drivers for chipset, motherboard, video, audio, networking, basically so the new drive would operate on the new hardware, and make it stable? My gut says no this is not doable. Failing that, can I somehow get this drive to run in a vm like vmware server? Thanks. Dave.

3 8

32 and 64 bit xp/7, multi-boot or vm?
by David Mehler 22 Jan '13

22 Jan '13

Hello, This is going to be quite interesting to try to explain. I've got a friend who had an older box, still good, it was a 32 bit athlon64 machine. It ran xp something I can't remember which was left on it and as I said the sata drive is good. He got a new box, also sata, this one a 64 bit also an AMD processor, this one a multi-core. This one is running 7 home premium. He wants to have both systems available. I reconnected the old sata drive and that's browsable so he can get to his old files, but he was wanting to try something else. I don't think doing this next would make the old drive stable, but if I set up a multiboot configuration, which I haven't done since the 98 dys, where he gets a boot manager and selects which OS he wants, would it be possible to put in the needed 64 bit drivers for chipset, motherboard, video, audio, networking, basically so the new drive would operate on the new hardware, and make it stable? My gut says no this is not doable. Failing that, can I somehow get this drive to run in a vm like vmware server? Thanks. Dave.

1 0