Hi Ben, Thanks for your reply. When I copied and pasted the document, I pasted the wrong copy. I realized it soon after but figured oh well. Never the less, it is on me. VC3 in my opinion isn't at as much fault here but the vendor is. I had to write this document to share with our commission for the blind who sponsored the internship. I was in a hurry when posting as I had to leave for a bit. I mainly shared this with the list to show what some of you might experience when you attempt to find better opportunities. I would hope that me psting the wrong document isn't a reflection of who I am or how good at my work that I am. Thanks for the input. Kind Regards, Billy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ben Mustill-Rose Sent: Friday, July 22, 2016 4:34 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Accessibility in the work place Hi, A few things, all meant with respect: I would be pretty angry if I was VC3 and I discovered this message - remember that the archives of this list are indexable. What is the aim of the report - E.G. do you want anything out of it? This aspect was unclear to me. Finally, there are several rather obvious spelling mistakes. Coming from someone who suffers from dyslexia and has rather bad spelling by default I understand that this can be difficult and that you might not always want to run things you've written through a spellchecker, but when it comes to professional communications there is really no excuse IMO. At 18 I had a spelling age of 10.5 years but with the help of a spellchecker I was able to write what was in hindsight pretty good copy for eBay listings for example. Rightly or wrongly, someone who can't even spell inaccessible probably isn't going to be taken overly seriously, especially when they're talking about accessibility. Cheers, Ben. On 7/22/16, Billy Irwin <billy.irwin@outlook.com> wrote:
Guys,
I've had to write a report based on my job that I referenced earlier. Here is a very rough draft but I wanted to get this out to my fellow SysAdmins.
Beginning on June 20th, 2016, I started an internship with VC3 Inc. who provides Information Technology services for various local governments and private companies in the Southeast U.S. These services include but are not limited to Virtual Desktop Interfaces and Physical Systems Administration. The internship promised to end with full time employment as a Systems Engineer with their South Carolina Team. This position was exactly what I was looking for long term. This position was responsible for Server Administration, Network Administration and Design for over 200 different agencies over 3 or so states.
Unfortunatley, when I started the postion, accessibility became to be a large barrier in completing my dutires. I first started out by training in the First Call Resolution Team that is responsible for taking the initial calls from customers with their various technical issues like resetting passwords and creating user accounts. While in this team, I was t training on the billing and ticketing system known as ConnectWise. I found this software completely inaccessibile to JAWS and Zoomtext. I spent several days trying to use different techniques that I thought would work in order to allow me full access to this fotware. Eventually, I I found and App for the Apple IOS and tried it with no success. One application would allow for limited access to some features and the other wouldn't.
While working through those issues I was introduced to another application called Labtech which is responsible for remotely administering all systems maintained by VC3. This software too was very inaccessible and was virtually useless to me. As before, I began experimenting with it's settings and with no luck again, found myself really struggling to do anything productive. During all this, I reached out to the software vendor along side VC3. At the end of the internship, we were unable to get the software vendor to see how important this issue is for my employment.
The only good thing that came from this internship is networking with other individuals that are in my field. They were able to see that I am well versed in my field of Information Technology. Sadly at this time, I am unable to recommend others to attempt employment at VC3 who have a visual impairment.
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