Hi
Not Andrew but my work has Slack enterprise & I'm totally blind.
My experience is that Slack have this uncanny ability to write things
up in a way that makes them sound a lot better than they actually are.
If we take the hotkeys page for example, I simply can't get any of
them to work using the desktop app and multiple screen readers with
passthrough enabled. Support have been amazing (probably the best
support experience I've ever had) but in the end it all boiled down to
them not being able to duplicate my problems & I decided that my time
would be better spent trying to work with a thirdparty client than
trying to get the desktop version working.
It would be fair to say that in the past 4 months or so Slack have
made some tangible accessibility improvements, the most obvious one
being the message list. Having said this, the message list frequently
scrolls back to the begining of the history (2 weeks) which makes it
really hard to read recent messages & the message list is only one
component of the app; things like DM's and threads are still
essentially unusable for example. It's also incredibly cumbersome to
sign in to multiple teams which is more or a less a requirement for
me.
I work in a mobile team & have fairly extensive knowledge of Android /
iOS as a result. I'm fast thinking the solution for me will be to run
the Slack app in the Android emulator & just use it like that. Early
investigations suggest that this should be viable, but the main
problem with stuff like this is that I either have to do it in my own
time or take time out of my working day to do it, neither of which are
overly desirable. If you told my colleagues that they'd have to run an
emulator to use a specific messaging platform on their computers
nobody would use it, but as blind people it appears that this is
something that we just have to put up with.
Cheers,
Ben.
On 6/4/18, Glen Gordon
Andrew,
Are you running Slack through Slack.com (I'm not even sure if an on-prem version exists.) I ask because I'm wondering how you're finding their latest accessibility improvements. Things seem much better to me but I'm not using it for regular activities and wanted another angle.
--Glen
Glen Gordon VFO | Vice President & Chief Technology Officer 11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6230 ggordon@vfo-group.com www.vfo-group.com
-----Original Message----- From: Andrew Hodgson
Sent: Monday, June 4, 2018 4:35 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Re: Jaws and Skype for Business Hi,
In my old job I was using Office 2013 MSI so that explains the issue there for me missing some messages. We have Skype for Business at the new place but mostly use Slack.
Sorry about the delay in messages, all sorted now.
Thanks. Andrew.
-----Original Message----- From: Glen Gordon
Sent: 02 June 2018 00:12 To: Blind sysadmins list Subject: [Blind-sysadmins] Re: Jaws and Skype for Business Hi,
If you're running the combination of JAWS 2018 and Office 365, incoming chat messages should speak both when a conversation is in focus and/or it's been minimized. You also get an announcement the first time someone else starts a new conversation with you.
If you're running the MSI version of Office, no such luck. The UIA infrastructure needed for JAWS to detect this info was added to Skype For Business after the MSI version shipped and the code was not back ported.
If your expirience is not as I outlined above, please reach out to me off-list so that we can get to the bottom as to why. (It's not that I object to you saying this to the list, only that it will rapidly get into the specifics of your system and why things aren't as expected.)
--Glen
Glen Gordon VFO | Vice President & Chief Technology Officer 11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6230 ggordon@vfo-group.com www.vfo-group.com
-----Original Message----- From: Andrew Hodgson
Sent: Friday, June 1, 2018 12:52 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Re: Jaws and Skype for Business Hi,
I used it with the voice part whilst at my previous job and it worked very well without any scripts so I don't think you will have a problem really.
Thanks. Andrew.
-----Original Message----- From: Blind-sysadmins
On Behalf Of Chamandeep Singh Grover via Blind-sysadmins Sent: 01 June 2018 16:03 To: Blind sysadmins list Cc: Chamandeep Singh Grover Subject: [Blind-sysadmins] Jaws and Skype for Business Hi All, The company I work for Is soon switching to Skype for Business as the internal communication tool from Cisco Jabber. As you may know, Skype for business is a rebranding of the older Lync software. Does anyone have experience of its accessibility and any additional steps one must take to enhance the usability of this? I know that there are some scripts around, but wanted to get peoples' thoughts. Thank you Chamandeep Singh Grover
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