Hi Darragh: Thanks for your honest answer. I am inclined to agree with you. I do think that a blind person could be mostly as productive as a sighted person in SCCM 2007, do you agree with that? If so, what changes would you make to the SCCM 2012 UI that could at least increase the productivity from where it is today? I use Window-Eyes, not JAWS, so I think either both screen readers are talking to WPF listviews very wrong or this is, in fact, a Microsoft bug. I know there have been similar issues they have fixed with other treeviews in SCVMM 2012, so I think this one’s on Microsoft. I’m going to go through today and make a list of where these list views are to forward onto Microsoft. I’m also looking into SCCM 2012 training. That will be a good indicator for what am I having problems with in SCCM due to accessibility, and what am I having problems with because it’s a completely new UI and I have no clue what I’m doing in it. Ryan ________________________________________ From: Blind-sysadmins [blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh [d@digitaldarragh.com] Sent: Friday, November 22, 2013 9:11 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Accessibility of SCCM 2012 - was: Remotely deploying software Ryan, The honest answer to your question is, no. A blind person can not even be half as productive with SCCM 2012 as a sighted person. This is one of the reasons that I moved to a different job. I would really appreciate it if you could raise this issue with the list views that you've encountered with FS. Perhaps you'll have better luck than me. I have found the same problem with list views as you in Windows 2012 and sCCM but I've also found the problem in Whats up gold and other applications that use the new UI in dot net 4. I think this problem is with Jaws. I don't think it's interacting with some of the new windows UI's properly. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart Sent: 22 November 2013 14:49 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Accessibility of SCCM 2012 - was: Remotely deploying software Hi Darragh: I think that its great, and I have to agree I've had a lot of positive responses from Microsoft as well, and I'm sure there's a lot of training issues here as well. As you know, SCCM 2012 is hugely different than 2007 as far as the UI goes, so I'd say very little SCCM 2007 training, as far as where things are in the UI, carries over to 2012. Let me ask a blunt question. Given where SCCM 2012 is today, can you be just as effective in it as you were in SCCM 2007? The main issues I'm running into are the ribbon is basically broken period. I think I can get to most of what I need to get to without the ribbon, but I still have to tab around through it. I still have quite a few instances, mainly when I select something in a list view that lands me in another list view, where focus seems to go to some odd place where there's no speech. I'm guessing its going to the ribbon somewhere from some investigation, but I'm not sure. Also there are quite a few listviews I'm seeing, including the application deployment status list view, that just read as "Microsoft. Enterprise.ConfigurationManagement..." I'm going to be implementing two SCCM hierarchies over the next few months, so I'm going to be learning a lot about it, but I ask again, do you feel that as it is today, a blind person can use it as effectively as a sighted person? Ryan -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh Ó Héiligh Sent: Thursday, November 21, 2013 4:10 PM To: Blind sysadmins list Subject: [Blind-sysadmins] Accessibility of SCCM 2012 - was: Remotely deploying software Catherine and Ryan, I was fortunate to be in the right place at the right time in relation to SCCM 2012 accessibility. I cant find the forum now as the technet site has been removed that hosted it. I got speaking to a really nice man in Microsoft who has been working with me very closely on SCCM 2012 accessibility. He didn't get everything finished that I needed. There's still a few tree views that I cant access but overall, he has done a fantastic job in clearing a lot of things up. It's most certainly a work in progress though. It's funny. I contributed to that forum at the time thinking that it would fall on deaf ears. I couldn't have been more wrong. People from large univercities in the US and large companies in Europe including the one I worked for at the time as well as a few governments responded to my message. The response was overwhelming. Every single person who responded were amazed that Microsoft had dropped the ball so badly. I was working on a contract in the Irish government at the time. The minister here who is meant to be responsible for this kind of thing wouldn't have anything to do with it however. I had the ear of a few key people so the head of IT in the Oireachtas and the head of IT for our courts system also contacted their TAM's in Microsoft. It was a very interesting time as similtainiously, I had a fight on my hands with Mcafee. The later versions of their secure web gateway and secure mail gateway applications became fully Java based and were not at all accessible. In a lot of ways, I had more people fighting with me to make some progress on this but Mcafee really dragged their heals. I sware they actually deliberitly went out of their way to find it hard to understand the problems I was having. Although Peter Corn is no longer working on the Java access bridge team, I even got him involved. I even went down to Bill Hanemens house and looked at the interface so that he could give his suggestions to Mcafee. He also worked with Sun around the time that the Java access bridge was started. I had some seriously loud voices behind me that time but I may as well have been talking to a wall. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine Moss Sent: 21 November 2013 21:30 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remotely deploying software What are the major accessibility issues anyway? I've honestly never touched it. I've wanted to, though I've not gotten around to downloading a trial. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart Sent: Thursday, November 21, 2013 4:23 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remotely deploying software Katherine: How recent is this? The SP2 release of SCCm 2012 did include several accessibility improvements, but there are still a number of issues in the product that make it difficult to navigate. I'm running the latest SCCM release, SCCM 2012R2 on a Windows Server 2012R2 test machine, and accessibilitywise its about the same as the SCCM 2012 SP2 release. No change either an improveing or worsening things. I can navigate it for the most part, but doing so in an environment where its managing thousands of computers? I'm not sure there. Ryan ________________________________________ From: Blind-sysadmins [blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine Moss [Katherine.Moss@gordon.edu] Sent: Thursday, November 21, 2013 10:32 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remotely deploying software If I may speak from monitoring technical forums and article repositories? I think there are fixes coming out soon if not already for SCCM 2012. A blind person mentioned it on the SCCM forum, and amazingly, Microsoft actually heard and responded to their call. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ryan Shugart Sent: Thursday, November 21, 2013 3:37 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Remotely deploying software Hi: Are you in an AD environment? Is the package you want to push an MSI? If so, then you can just use AD to push the package out when users log in or when the computer starts up. The industry standard for this kind of thing is Microsoft System Center Configuration Manager, it does software push, inventory, update management, software metering, etc. The 2007 version is very accessible. The 2012 version, I'm still figuring that out as it's a learning curve. However, it is kind of the industry standard, so, get used to it. Ryan -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Scott Wheat Sent: Tuesday, November 19, 2013 11:43 AM To: Blind sysadmins list Subject: [Blind-sysadmins] Remotely deploying software Hello, I am wondering what you all use to remotely install, inventory and remove software from windows machines. We have looked at a couple of free tools like PDQDeploy, but so far haven't found something that works with a screen reader. I could very well be missing something obvious because while I have been a programmer for many years my new job is requiring me to do some windows/server/network administration and I am still at the lower end of the learning curve. Thanks for any help! 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