Re: [Blind-sysadmins] Support tools. / incident tracking.

How about RT? Very accessible, easy to use and flexible. On Jan 8, 2015, at 5:16 AM, Darragh Ó Héiligh <d@digitaldarragh.com> wrote:

Hello,

I quite urgently need your suggestions for the most accessible and most affordable support tracking tool that you have used and / or set up.

Autotask has become completely inaccessible.

I really cant manage people with this tool because I have lost all access to the dash boards.

I can look at my work. But I cant see what anyone else is doing. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins