Has anyone else had a hellish time with Pearson VUE's ADA accommodations process? It's a nightmare to get through, and most of the time the stuff I am granted doesn't work. ZoomText usually freezes and requires an hour or more of troubleshooting by the proctors at the testing center. For one exam I just zoomed out and squinted for half the test because the screen wouldn't pan with the mouse. Some of my requests are ignored altogether, despite being spelled out in the approved accommodations. Every time I go for an exam, I ask to have the monitor pulled up to the edge of the desk. It's simple, just loosen the power and video cables, and release the kensington lock if it's there. But nobody ever does that. I usually have to hunch over the desk for two hours to see the screen. I've taken several cert exams (2 for A+, 2 for CCNA, Linux Essentials, Security+, and Cisco CyberOps), and only one of them has gone smoothly. For my second CCNA exam, I was scheduled to take the exam at 9:15 AM, and didn't leave until after 5 PM because they weren't prepared for ZoomText. For my A+, I had to file an incident report for both exams because they had similar issues that couldn't be resolved. Last year it took months to run through their little accommodations gauntlet, and once again my monitor request wasn't honored. I can't bring myself to start studying for another cert knowing that futile struggle lies at the end.