All, The problem with all the remote control solutions is that you require screen reader to be installed. Thus if you support customer’s who do not like this or have a platform that your software doesn’t work on. Then you are out of luck. It is fine for internal customer’s as you can educate. Far more difficult for external customers. Sean
On 12 Dec 2015, at 2:34 pm, Guerra Access Technology Training LLC <gaccesstt@gmail.com> wrote:
JAWS Tandem, Remote Incident Manager,
Respectfully,
Guerra Access Technology Training LLC An Authorized state of Minnesota Vendor for Technology Training
Call Guerra Access Technology Training LLC guerra Access Technology Training LLC Visit Guerra Access Technology Training on the Web
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Kathryn Jedynak Sent: Friday, December 11, 2015 7:15 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] remote desktop solutions
Hello all: I would like to know what remote desktop solution do you use for helpdesk support? Do any of you use the remote assistance feature that comes with system center? I find system center clunky to use with a screen reader. In my experience, Window Eyes works the best with it so far. It looks like nvda remote is the most responsive right now. Is anyone using either nvda by itself or nvda remote in a corporate environment? I know there was a post on here about the nada remote relay server developed by techno-es. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
_______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins