Hello Barry Try setting up IMAP to use port 143 with no encryption. If you want to try SSL then see if port 993 does the trick. As for SMTP, try 587 or 25 as the port number without SSL enabled. If you want to use SSL, then you might have to see if port 465 will work for you. I also think you may want to try ensuring that your incoming and outgoing servers use the same authentication. Good luck. Vic -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Saturday, September 19, 2015 14:59 To: 'Blind sysadmins list (blind-sysadmins@lists.hodgsonfamily.org)' Subject: [Blind-sysadmins] Outlook 2010 not sending mails Hi all, This has been puzzling me since yesterday. I visited a person’s house to set up their emails in Outlook. I created 3 profiles to house each mail account, as this is the way they are used to it being set up on 2003. There are two BT accounts and one GMAIL account. All the accounts are using IMAP. No accounts are able to send mail, but can receive fine. I have checked Windows Firewall, and even turne dit off. I have removed AVG that another person installed in case for some odd reason this was blocking. I’ve verified that the BT settings match those found on, http://bt.custhelp.com/app/answers/detail/a_id/44917/~/what-are-the-settings... I can confirm that the Outlook 2010 test in the email setup window completes by connecting to the outgoing server and sending a test mail. However, when we try and send an email to anyone the mails don’t’ go. I can confirm that another party outside of this scenario who shares the GMAIL mailbox can connect fine using Outlook 2010. I can also confirm that the BT IMAP accounts are sending and receiving mails and displaying the list of folders correctly on IOS. Is there something I could be missing? Any help greatly appreciated. Thanks, Barry. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins