I use the text message alert system however I would love a better way.
Let me know what you come up with?
Sorry I cant be of more help.
What system are you using to send the alerts?
Are you looking for suggestions on alternative delivery methods or the
authenticity of genuine alerts.
For example, I have a mailbox set up just to receive all waht's up gold
alerts. If anything is down even for a second I get an alert. However
it gives a lot of false posatives. Most alerts are more genuine if the
threshold is set to 5 minutes or something like that. What's up gold also
has dependencies so for example, if a switch goes down and at the same
time all the nodes associated with that switch are unresponsive then WUG
sends the alert for teh switch only.
Feel free to ask if you have any questions.
Regards
Darragh Ó Héiligh
Fujitsu
Offices of the Houses of the Oireachtas,
Fredrick Building,
South Fredrick Street,
Dublin2
Telephone: +353 (1) 618 3559
Email: darragh.oheiligh@oireachtas.ie
Internet: http://www.oireachtas.ie
From: Ryan Shugart
To: Blind sysadmins list ,
Date: 28/09/2012 14:54
Subject: [Blind-sysadmins] out of hours notifications?
Sent by: "Blind-sysadmins"
Hi:
I was wondering what procedures you all used for out of
hours critical monitoring alerts? For example, say a server you're
responsible for goes down at 2:30 Sunday morning, how do you get notified?
My company currently has a rotating company phone that goes around the
department and gets text messages for every down system. The person on
call is then responsible for finding the responsible person and waking
them up to inform them of the problem. The system we're going to will
involve pages going direct to our phones for systems we're responsible
for. I'm personally thinking that will be better because right now being
on call is far from a fun experience, and its rare you get a good night's
sleep. In otherwords, our environment is just getting too big for one
person to manage after hours alerts, and with pages going to each of us,
its felt we can handle them better since we'll know our own systems.
Thoughts, does anyone use a different approach?
Thanks.
Ryan
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