Hi,I am afraid I lost you somewhere on this. Do you have to install NVDA on every workstation you support?
----- Original Message -----
From: Michał Dziwisz
To: Blind sysadmins list
Sent: Wed, 04 Feb 2015 12:11:38 -0500 (EST)
Subject: [Blind-sysadmins] My solution for remotely helping users
Hi,
I don't know somebody has tested it, but it works for me.
I am using an USB redirector software:
http://www.incentivespro.com/downloads.html
it's a paid software, but license for 2 devices isn't expensive.
My work PC is an usb redirector server, with connected and shared second
USB keyboard and serial synthesizer Apollo II, from usb to serial
converter. I thing it's should work with every hardvare synthesizer you
can write driver for NVDA.
The most complicated part it's a setup this tool on every PC you have
customer, because you must install driver for usb to rs 232 converter,
and setup a port number in rs 232 driver for your synthesizer, but after
this it's simple. I have scripts for automating connection with my usb
redirector server, so when customer is requesting help with his / her
pc, the only thing required by me is clicking the "connect remote help"
icon on his / her desktop, and the rest is for me. After connection
script is automagically running portable version of nvda with
preconfigured default serial synthesizer, and i have speech back by my
Apollo II synth, and computer is controled by my second keyboard. I even
can reboot computer if required and back to work, because i setup
keyboard shortcut for running nvda.
Ofcourse it is not solution for everybody, but if possible, it imho
gives responsive and great way of remote work only for license for usb
redirector server, windows client is free even for commercial use.
--
Best regards,
Michał
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