Hi Andrew, It seemed to be the Antivirus portion, but I am not 100% sure. It was killing my productivity, so I reached out to Freedom and they stated this was a relatively common occurrence. So, I exempted the entire FS folder. That mostly solved it. A little while later it happened again and I just disabled real time protection as I am extremely cautious on that machine and have other means to monitor it. Sometimes, I think JAWS needs a total rewrite. I have a continuously paid for SMA and update it every chance I get. Never the less, I am more often having to use NVDA to do things that JAWS just can't seem to handle as a power user. I hope you are able to figure it out. If you have local admin, can you temporarily disable either one of those systems? Best, Billy -----Original Message----- From: Andrew Hodgson via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Friday, November 3, 2023 5:40 PM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Cc: Andrew Hodgson <andrew@hodgson.io> Subject: [Blind-sysadmins] Re: Teams woes on a new laptop install Hi. Thanks for that. I think I am going to need a lot of luck. Do you know what feature stopped this from working in your security package? Right now I have tracked down 2 separate packages installed, the BeyondTrust Endpoint Privilege Management and the ForcePoint agent, so either of these could be doing something here. Of course most of the support is in India so trying to explain this to someone who can understand is going to be very tricky. Andrew. -----Original Message----- From: Billy Irwin via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Friday, November 3, 2023 9:31 PM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Cc: Billy Irwin <billy.irwin@outlook.com> Subject: [Blind-sysadmins] Re: Teams woes on a new laptop install Hi Andrew, I had a similar issue with MS Word and Excel where JAWS wouldn't read a lot of items and ended up tracking down that the Malware Bytes EDR solution we had was the reason for the issue. Since I am the Cyber Security Manager, and have all the necessary permissions; I added exemptions to Malware Bytes which solved the issue. I would see if they would be willing to do that in their security solution. Best of luck, Billy -----Original Message----- From: Andrew Hodgson via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Friday, November 3, 2023 5:25 PM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Cc: Andrew Hodgson <andrew@hodgson.io> Subject: [Blind-sysadmins] Re: Teams woes on a new laptop install Hi. Yep web version of Teams works fine. Joining a meeting with the desktop version still gives no speech. I can use the web version as a stopgap for now but its not going to work long-term. Andrew. -----Original Message----- From: Mobeen Iqbal via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Friday, November 3, 2023 7:01 PM To: Andrew Hodgson via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Cc: Mobeen Iqbal <mobeeniqbal@gmail.com> Subject: [Blind-sysadmins] Re: Teams woes on a new laptop install Hi Andrew. Whilst I don't have an immediate solution to the teams issue, could you perhaps try joining a meeting via chrome/edge and see if it lets you and if you lose speech? Cheers, Mo. On 03/11/2023 18:11, Andrew Hodgson via Blind-sysadmins wrote:
Hi.
I'm a bit stuck at the moment with an issue on Teams. The company I work for has recently been taken over by a large corporate and this morning they wiped my laptop in the expectation I would reformat it with a clean install and provision it with their InTune. This seemed to go well at first, I installed Windows 11 23H2 from an ISO I downloaded, and the provisioning was successful.
They are using the BeyondTrust Privilege Manager to stop people installing software and even though I have extra perms to install I am still prompted. Getting JFW 2024 installed was a bit of an issue. This also does some other lockdown of the system but unsure what and how it is locked down.
The main issue though is that the InTune installed Teams on the device, and when I go into Teams I get absolutely no speech in any part of the app. I have tried several things to rectify this without issue. Its Teams Classic version 1.6.00.28554 that is installed. The version of Office they have installed is 16130.20810 which is from the 2302 semi-annual enterprise channel.
Has anyone seen this issue where Teams is completely unusable with JFW? At this point I'm not sure if it's a problem with this BeyondTrust software or something in Teams, but its going to cause me a bit of a headache next week if I can't get this resolved quickly.
Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org
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