Re: [Blind-sysadmins] Good solutions for splitting ahead set between phone and computer?

Another solution would be to get a SIP soft phone for the mac. There are several accessible options. Blink and Telephone (both available in the Mac app store) support SIP and work great. Bill

On Dec 10, 2015, at 2:23 PM, wrote:

It was older, because there wasn't any proprietary connections. The two eight inch female jacks for a headset, a cable that went to the mike and headphone jacks on the computer and two RJ11 jacks. One to connect to the phone and one to connect the telephone handset.

There was a three position switch, handset, headset and off. The other switch was mute on/off. There was a volume control and another multiple position switch whose function escapes me now.

Vic Pereira

Project Manager, Networks and End-Users Branch Shared Services Canada / Government of Canada vic.pereira@ssc-spc.gc.ca / Tel: 204-781-5046

Gestionnaire de projet, Direction des réseaux et des utilisateurs finaux Services partagés Canada / Gouvernement du Canada vic.pereira@ssc-spc.gc.ca / Tél: 204-781-5046

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Brent Harding Sent: Thursday, December 10, 2015 13:05 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Good solutions for splitting aheadset between phone and computer?

Wow! If the one I heard of was the one you tried, I'm surprised that for $300, they couldn't have solved that problem. One would hate to get calls from customers and have them hearing what I'm doing.

----- Original Message ----- From: To: Sent: Thursday, December 10, 2015 12:41 PM Subject: Re: [Blind-sysadmins] Good solutions for splitting aheadset between phone and computer?

I don't remember which Plantronics system I tried, but the issue was that the sound from my PC was heard by everyone on the phone. This wasn't practical since much of my work has me on several teleconferences.

Vic Pereira

Project Manager, Networks and End-Users Branch Shared Services Canada / Government of Canada vic.pereira@ssc-spc.gc.ca / Tel: 204-781-5046

Gestionnaire de projet, Direction des réseaux et des utilisateurs finaux Services partagés Canada / Gouvernement du Canada vic.pereira@ssc-spc.gc.ca / Tél: 204-781-5046

-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Brent Harding Sent: Thursday, December 10, 2015 12:33 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Good solutions for splitting a headset betweenphone and computer?

The only thing I've ever found on some of the various lists is the Plantronics SMH1783-11. It has a 3.5mm plug on one side for the computer, and the other ends in their proprietary quick disconnect plug that goes into an amplifier of some sort that then plugs into the phone. The thing costs around $300 and is a special order item, and so Plantronics told me, but headsets.com claims to have it in stock. I asked Plantronics about this thing as I have been thinking of getting into various kinds of phone work, and the guy said it only works with certain phones. If all Cisco phones use the same connector, things might be OK, otherwise one has to hope that whatever electrically fits that might be a few models off will work. ----- Original Message ----- From: "Jen Bottom" To: Sent: Thursday, December 10, 2015 12:11 PM Subject: [Blind-sysadmins] Good solutions for splitting a headset betweenphone and computer?

...

Hi everyone,

Perhaps a little OT, but I thought this would be a good place to ask the question anyway. At work I have been having some issues with our phone system, because we had phones with soft keys.

I have been using an accessible SoftPhone running on Windows, but as a Mac is my main machine, I was using a KVM to go between them.

I have some how hosed 3 or 4 KVMS in about a year. Also, the time it was taking for the USB devices to connect, was meaning I wasn't always able to get to the phone in time, or as quickly as I wanted.

A possible short to medium term solution, is to get a Cisco phone with fixed buttons, so that I can do call hold, mute, transfer etc, but I don't want to have to where two headsets crossed over on top of my head, if I can help it.

I have had really bad experiences with a Hagger splitter box in the past, and not sure if this would work with Voip Phones anyway.

Any suggestions for boxes or leads, so that I can use one headset for computer speech and phone?

Cheers, Jen.

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