Hi. Image for windows is fully accessible both as installed app and from their recovery environment as it's possible to enable narrator when you create the bootable image. It's not free, but is fairly low cost. If you're a linux user, you could do worse than Clone Zilla which is also accessible if you install within debian/ubuntu, or use talking arch. Very best wishes, Mo. On 12/01/2026 20:36, Steve Matzura via Blind-sysadmins wrote:
I have acquired a client who (1) is not a native English speaker, (2) has no computer training whatsoever, not to mention the money to afford a quality trainer, (3) has been shafted by many who wanted to be her trainer but didn't know how to teach an ESL person and explain things, and (4) weren't truly equipped for the job in the first place. The client knows me very well, has gotten proper references, etc., and has placed her system in my hands. Her system is an abysmal mess. While the operating system--Windows 10--is as up-to-date as its ever going to get, she's running on an overloaded Outlook Express for email, and a broken Microsoft Office 2003 ... yes, you read that right ... for everything else. OE has now stopped working, and we think it's because she never deletes anything. Word has stopped being able to save things to the standard default Documents folder, throwing an error about permissions. I looked into this, and nothing looks wrong. What I propose for her is: (1) make an image backup, (2) provide an accessible way to restore it in case steps 3 and beyond go horribly wrong, (3) completely re-install Windows 10, (4) replace all the Microsoft products with OpenOffice/Libre Office, or something like it, and (5) dump OE and replace it with Thunderbird. My questions are: [1] What's a viable and accessible free backup solution, and [2] what's the best option for an accessible bootable CD or DVD for recovering?
TIA
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