I personally do not find having a screen reader present on the server intrusive. As long as it is only running when you start the remote session and then you shut it down before logging out, that is your best solution server side. Window-eyes works best for this since their remote desktop virtual channel is free and does not require a sound card or other audio device on the server. Remote Access Manager will work as well, though it might be considered way too costly. Client side, I'd use RIM from serotek because the only thing the user has to install on their computer is the host software, not much different from a normal remote session with LogMeIn or one of those. Besides, is LogMeIn's audio redirection feature even free? I'm not quite sure it is, but I don't think so though.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Thursday, December 26, 2013 6:31 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Hi,
Scenario 1:
Forget anything like the VmWare client for remote access, it doesn't
Sean, your stating Saytogo and its SAToGo and that is only the screen reader and its not something you would use for remotely controlling a pc. You could use Remote Access Manager or Remote Incident Manager depending on your needs. I use Remote Access Manager and yes, its very useful, and does not leave a footprint which could be destructive for the user. I would also suggest Team Viewer 8 Respectfully Stephen Guerra Assistive Technology Specialist and Technical Operations independent living aids, LLC | SOUNDBYTES 200 Robbins Lane Jericho, New York 11753-2341 Phone: 800.537.2118 Direct: 516.450.3817 E-mail: stephen@independentliving.com Check out our 2013 New E-Catalog Web sites: www.independentliving.com www.soundbytes.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Sean Murphy Sent: Sunday, December 29, 2013 6:38 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops SayToGo software only works with programs it knows about. If you use SaytoGo with programs that it isn't aware, then it doesn't provide much assistance. The other options that have been outlined I would like to know more about. Such how to configure them. I am not interested in knowing about JFW or Window-eyes. I have a similar situation with controlling customer's remote desktops. The challenge I have is that I need to be able to use any terminal program such as CRT, Putty, etc. I cannot install JFW or window-eye's in the customer's environment. So these screen reading solutions are not practical or possible. SayToGo does not work with terminal programs as I have mention, so I cannot use them. Currently we use a product called Webex to access peoples desktop. This program can either control a app or desktop. Any ideas team? On 27/12/2013, at 2:58 PM, Katherine Moss <Katherine.Moss@gordon.edu> wrote: provide audio redirection and is just a console screen image.
RDP will work in two ways: 1. Using JFW or WindowEyes installed on the server and client. You get
2. Same as above, but using audio redirection to get the speech to your desktop. This has the advantage that you can use NVDA on the server in this mode, but is laggy and also requires that the Windows Audio service is running, and Group Policy is set to redirect audio. No Braille support.
I am hoping that at some point NVDA can work in option 1, as that would be very cool. I think the option 1 is only available if an RDP hook driver is installed on the server, which is slightly intrusive, but not as intrusive as installing JFW or WE etc.
Scenario 2 is kind of similar with the remote audio redirection and RDP for local machines where you can remote into them using RDP, but if using tools such as Team Viewer or Log Me In, then you need to use audio redirection and a screen reader installed on the machine. There is also Remote Access Manager from Serotek, but I haven't played with these.
Thanks. Andrew.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Mika Pyyhkala Sent: 26 December 2013 22:35 To: Blind sysadmins list Subject: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Hi,
I would like to present two scenarios, and see what sort of tools or combination of tools people are using & find most helpful for accessing remote desktop sessions or similar functionality.
Scenario 1: Server Access I will sometimes need to remote desktop in to a server such as an Exchange server or a Office Communicator server. While most functions can be
good speech and Braille feedback, but need the AT installed on the server as well. performed from your desktop pc client using a console or Powershell, there are some functions that must be performed logged in to the server itself. My challenge is now when I use MSTSC I lose speech almost immediately since these servers do not have Jaws or other AT on them. We may also need to enable the Windows audio service as I am not sure that even Narrator will work at this point.
We also have a VMWare infrastructure for many of our servers, but the
VmWare console, it is kind of like remote desktop or being on the console itself, does not appear to work with Jaws....I did not really think it would work.
So far I have been able to use the assistance of colleagues, but I wonder
how others do this? Right now I launch the MSTSC and then let someone else "drive."
I think a real issue, and perhaps an easy one, may be that our servers
just aren't enabled by default with the Windows Audio service to allow Narrator. But then again, if its a complex task, I don't think I would get enough information from Narrator alone, and it may be time consuming to use Narrator.
Scenario 2: Access to a Users Desktop I will also sometimes need to access a remote desktop type session on an
end users Windows XP or Windows 7 desktop computer. This might be to install or configure an application, troubleshoot something, or work on say a machine in our training room. These machines also would not have Jaws or any other AT on them, although as needed it would be easier to install AT on these machines than it would be on our production servers :).
Under this scenario also may be helping a remote user or family member in
a different physical location.
I have done this a little with Jaws tandem in the past and it has worked
relatively well again if the end user I am trying to help has Jaws.
I know I have read some discussions about remote desktop but I'm just
wondering how exactly folks handle these scenarios, and what type of tools & solutions are best?
Best, Mika Pyyhkala
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