Probably worth a look, they're a pretty old product in this space, and based on the occasional RT tickets that I come across, their interface is classic and functional. -----Original Message----- From: Eigeldinger Simon <simon.eigeldinger@hohenems.at> Sent: Monday, September 18, 2023 9:00 AM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Re: Ticket Systems like osTicket and OTRS Hi Chris, Well as long as i can work with it, it should be fine. I don't mind if it has an official accessibility certificate or not. But as long as it is working for us. I am the main ticket assigning and management guy in here. So I need something that I can use without issues and see quickly which tickets are assigned or not. Greetings, Simon -----Ursprüngliche Nachricht----- Von: Chris Nestrud <ccn@chrisnestrud.com> Gesendet: Montag, 18. September 2023 15:46 An: 'Mailing list for blind system administrators' <blind-sysadmins@lists.hodgsonfamily.org> Betreff: [Blind-sysadmins] Re: Ticket Systems like osTicket and OTRS If accessibility is a deciding factor, I'd take a look at RT, https://bestpractical.com/ -----Original Message----- From: Eigeldinger Simon <simon.eigeldinger@hohenems.at> Sent: Monday, September 18, 2023 8:34 AM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Ticket Systems like osTicket and OTRS Hi all, At the moment I am looking for a new ticket system. Currently we are using a very old version of osTicket because of some accessibility issues. Which ticket system are you using in your daily work? And how accessible is it with screen readers? Is it free/open source? If not how much does it cost? Greetings and thanks to all who can write in, Simon _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org