Interesting... I had to get my activation reset yesterday as well. The Microsoft classes I am taking use VirtualPC and each time I get a new virtual machine to study on I need another authorization. I want to do the right thing so I own 4 JFW licenses. However yesterday I got an email reply from Beth Soreanno (sp?) in somewhat of an accusatory tone telling me that I have requested too many authorization resets. After explaining to her the situation about me going to school (New Horizons Computer learning centers) and the need for many authorizations she took my information and passed it along the way. This afternoon I got a call from Eric Damerery (sp?) himself and he said the solution to my problem was to have me set up a network JAWS license server which will administer the licenses that I have instead of installing the authorizations on each local machine. I am not sure how much this will cost me or how well it will work (if at all) but I will get it set up and report back to this list. I have never had a problem getting my authorizations reset and I suspect that FS is either seriously fearing piracy or is being overtaxed by the whole ILM scenario. Frank -----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 18, 2008 10:56 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] JFW activation Hi, Anyone else had issues getting activation resets from Freedom Scientific? I normally request a reset around twice per year, but this time I had an issue where I upgraded the RAM in my laptop, causing me to have to activate again, then this weekend I tried to install Vista, activated, and had a driver crash which meant reinstalling. I did get the activation count reset, but I got a message stating that they have noticed that I had to have the account reset a few times, and to contact support if this continued happening. I am frankly unhappy with the current activation process, and wonder if anyone has got FS to work round it in their situation? At work its even worse since due to the license type I was given I only have one activation, which means that if I need to reinstall I am going to have to reset it afterwards. Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/mailman/listinfo/blind-sysadmins