Hi, Where do you get the message, phone, tablet, desktop? I have Asus routers and I don’t use their AI cloud services. They seem to be tad bit flaky. Are you able to connect to router via Asus Router app on your phone? Asus router app is pretty helpful and with latest updates, it became even more accessible on IOS. -----Original Message----- From: Barry Toner <barry@tonermail.co.uk> Sent: Monday, January 13, 2020 12:25 AM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Unable to access a Asus router web ui Hi all, I keep getting this message, "This AiCloud account has been locked. “ Wired and wireless connections are working fine, I just can’t even get to the authentication page and need to admin this router. Initial online searches seem to suggest something about WAN http Vs https connections. Trying either or with the Gateway address, and several Asus aliases aren’t loading the admin page. Any suggestions? Resetting the router and setting it back up is very much a last resort…. Cheers, Barry. _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org