Re: [Blind-sysadmins] How to troubleshoot a windows 7 machine withoutthe end-users password

Ryan, To be honest this came to light because a company we've had horrible service from in work has had my brand new work laptop for over 6 weeks, all because of a short in the headphone socket that was DOA. They are making excuses left, right, and centre. I provided their engineer the Truecrypt password, but wouldn't provide him with my user account password because it had confidential documents on it. Granted they could crack the password but there was no way I was leaving myself open to openly handed this over as it would breach confidentiality. Thanks, Barry -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Ben Mustill-Rose Sent: 19 February 2013 08:26 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] How to troubleshoot a windows 7 machine withoutthe end-users password Hi, Not if you didn't have access to run the command in the first place. The best approach really depends on exactly what you're wanting to do; I'm a hardware junky, so most of my troubleshooting can be done outside of an os or from bootable cd's/dvd's for example. Cheers, Ben. On 2/19/13, Isaac wrote:

wouldn't you be able to use net user to help you? ----- Original Message ----- From: "Barry Toner" To: Sent: Monday, February 18, 2013 5:14 AM Subject: [Blind-sysadmins] How to troubleshoot a windows 7 machine withoutthe end-users password

...

Hi folks,

I'm just wondering if it's possible to log-in to say an Admin account if you can't get access to a particular users account details? I'm curious because if there's confidential information on a laptop how would a hardware supplier gain access for troubleshooting on another account.

Thanks,

Barry.

Barry Toner

ICT Assistant

ICT Department

Clanmil Housing

Northern Whig House

3 Waring Street

Belfast

BT1 2DX

Tel: 02890 876000

Fax: 02890 876001

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