At end of day she shuts down and takes the tablet home. But daily she remains in the building within the network. Obviously everytime she detaches from the dock wich is hard wired to the network, she then switches to wi-fi. And somewhere in there going in and out of sleep mode often.
Yes I could apply a gpo that would disable the sleep mode. I advised her to shutdown when disconnecting and moving around, instead of using sleep mode, but she said that would be rather inconvenient.
I suppose I could create a bat file that delivers the net use command to remap the drives and put it on her desktop. She could run that whenever she finds the drives gone.
I'd still like to prevent it from happening if possible.
###
-----Original Message-----
From: Guerra Access Technology LLC | Stephen Guerra
Sent: Thursday, October 11, 2018 1:12 PM
To: 'Blind sysadmins list'
Subject: [Blind-sysadmins] Re: Tablet looses network drives randomly
Troy,
Turning off the Dleep mode?
Is the user moving around within your network or moving in and out of your network?
Respectfully,
Stephen Guerra, President
Guerra Access Technology Training LLC
Blind, Low-Vision and Deaf-Blind Authorized State of Minnesota Vendor for Technology Training
Contact by phone, Guerra Access Technology Training LLC, 507.722.2864 Email Guerra Access Technology Training LLC Visit Guerra Access Technology Training on the Web
Disclaimer:
The Information contained within this correspondence is solely the property of Guerra Access Technology Training LLC (GATT).
This message may contain confidential information and should not be distributed without the written consent of Guerra access Technology Training LLC.
-----Original Message-----
From: Troy Hergert
Sent: Thursday, October 11, 2018 11:26 AM
To: Blind sysadmins list
Subject: [Blind-sysadmins] Tablet looses network drives randomly
Hi,
I have a staff with a new Surface pro and dock. She reports that randomly when trying to save an excel dock, or browse to a network drive in a web browser her network drives are gone. I also confirmed that she disconnects and reconnects to her dock about 5 to 10 times a day and puts the tablet in sleep mode. I have always been aware that laptops going to sleep don't always regain network connectivity reliably. Anyone have any thoughts on best practices to avoid network drive loss for a Surface Pro user who moves around allot?
Thanks.
###
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