Hello,
Forgive my ignorance, but what is System Access Manager?
Thanks.
Dave.
On 8/16/11, Alex Coleman
Thank you Ryan for pointing that out concerning XP on both machines. I failed to mention that in my post.
-----Original Message----- From: Ryan Shugart [mailto:rshugart@pcisys.net] Sent: Tuesday, August 16, 2011 09:54 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Accessible system deployment softwareand accessible remote control software
FYI the Window-Eyes remote assistance solution will work with XP so long as both parties in the remote assistance session are running XP. The problem with both the Window-Eyes and JAWS solutions that the Serotec solution does address is that Window-Eyes or JAWS needs to be installed on both machines in the remote assistance session. If you're working a helpdesk, and a sighted user calls and says they're having problems with X, and you need to immediately get into and work with their system, you can't exactly install a screen reader on the remote machine and reboot it. On the other hand, I've played with Cerotek's Remote Access Manager, and while it worked well over a local area network, it performed horribly over a WAN link, constantly dropping connections and such. Ryan
-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Alex Coleman Sent: Tuesday, August 16, 2011 7:37 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Accessible system deployment software and accessible remote control software
Kathryn Both JAWS and WindowEyes have their own versions of an accessible remote access solution. However, it's my experience that WindowEyes 7.5 provides the best and most reliable RDP option, though I haven't tried JAWS Tandem for live support scenarios.
If you're looking to use Windows remote desktop or Citrix for performing system maintenance, both screen readers work, though I've found JAWS to be extremely problematic, due to their authorization schema.
WindowEyes works well and there is no authorizations to worry with. Just install it on each machine where you'll need to gain remote access, and that's it.
Also, WinEyes provides the capability to provide real-time remote assistance for situations that require such, but I'm not sure if it works with XP. At version 7.5, it would only work if both machines wer running Win7 or Vista. However this may have been resolved in V7.51, which I do not have.
I've heard good things about Jaws Tandem in regards to remote assistance, but do not have any experience with it.
Hope this helps.
Alex
-----Original Message----- From: chris hallsworth [mailto:christopherh40@gmail.com] Sent: Tuesday, August 16, 2011 09:23 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Accessible system deployment software and accessible remote control software
Hi. Please check out the range of software from www.portlock.com. I have their Leapfrog software, which assists in creating a native VHD boot environment with Windows 7 or Server 2008 R2 as the running operating system. It also provides various features, from creating and attaching a
VHD to mounting an ISO image. You can download a functional shareware which lasts for 30 days and excludes the ability to set up a native VHD boot environment. Then if it suits you you can purchase it for $39 which
will unlock this feature as well as allow you to use it for unrestricted
use. So that's www.portlock.com. Many thanks. Chat soon. Chris Hallsworth Sent from Thunderbird
Hello everyone: My name is Kathryn and I recently started working in a desktop support
On 16/08/2011 02:48, Kathryn Jedynak wrote: position. I am wondering if there are any system deployment software that is screen reader friendly. Our company looked at acronus deployment suite but this is not very accessible.
Also, is there any remote control software that is accessible besides rim from Serotek? Best, Kathryn _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins
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