Re: [Blind-sysadmins] Anyone else noticing Ciscobecominglessandless accessible?

Wow and that screen doesn't have any accept controls. Looks like I'll be opening a TAC case to send me the file. ----- Original Message ----- From: "White, Matt" To: Sent: Thursday, September 24, 2009 1:08 PM Subject: Re: [Blind-sysadmins] Anyone else noticing Ciscobecominglessandless accessible? Scott, It sounds like Java app is not actually running; I suspect you need to select Accept in the Warning screen in order for the applet to actually run. On Thu, September 24, 2009 15:43, Scott Granados wrote:

Hi, so I tried again and this didn't work for me, wonder what I'm doing wrong. I browse over to the site, log in, select download, security, asa software, the version I want then a warning screen with no text pops up which I close then the download manager screen opens with no text other than the contact / feedback buttons. I then close that and pick the click here if your dl doesn't start button and the whole thing repeats. What did I miss?:)

Thanks Scott

----- Original Message ----- From: "Andrew Hodgson" To: "Blind sysadmins list" Sent: Thursday, September 24, 2009 10:11 AM Subject: Re: [Blind-sysadmins] Anyone else noticing Cisco becominglessandless accessible?

Hi,

That is correct, just click on the item you want to expand then refresh the screen. It will pick up the expanded items. Not perfect but doable. Our helpdesk system at work uses a similar system.

Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Scott Granados Sent: 24 September 2009 18:10 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Anyone else noticing Cisco becoming lessandless accessible?

Really, so when I used the jfw cursor I didn't find any indicators at all. Maybe thewarning for cryptographic export or something got in the way? I'll give it another shot.

----- Original Message ----- From: "Andrew Hodgson" To: "Blind sysadmins list" Sent: Thursday, September 24, 2009 9:52 AM Subject: Re: [Blind-sysadmins] Anyone else noticing Cisco becoming lessandless accessible?

Hi,

I needed to use the download manager today actually. It is sort of usable if you use the Jaws cursor and do continued Jaws refresh commands. I was downloading an IOS image.

Thanks. Andrew.

-----Original Message----- From: blind-sysadmins-bounces@lists.hodgsonfamily.org [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Scott Granados Sent: 24 September 2009 17:15 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Anyone else noticing Cisco becoming less andless accessible?

John, count me in!

I have been a network engineer since 1992 and a Cisco user for the entire time period. Cisco used to be great including offering to braille documentation but that level of service has fallen off since they grew from a small splinter group from Stanford in to a massive enterprise.

My particular problems are the download manager for their software images on their web site is unusable, tools like the ASDM don't work with screen readers and the ONS15454 config tool is java based and not hugely friendly. Sometimes there is a CLI option which is great like in the case of the ASA hardware and ASDM but things like the downloads not being available is just a real pisser and makes life difficult. I shouldn't have to have my coworker download something for me.:)

Anyone else?

----- Original Message ----- From: "John G. Heim" To: "Blind sysadmins list" Sent: Thursday, September 24, 2009 7:28 AM Subject: Re: [Blind-sysadmins] Anyone else noticing Cisco becoming less andless accessible?

It was for problems like this that I started the International Association of Visually Impaired Technologists. If anyone is interested in working with me on this, I can write a letter to Cisco about the accessibility of their products. I'll need contact information at Cisco if anyone has that, a list of problems, and if possible, a group of blind users of Cisco products for the engineers to work with to address the problems.

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