Hello John, I'm behind in my email reading so sorry if you've already gotten a response. If your customer is using Office 365 and Outlook available through this software, perhaps changing the username for Microsoft Office might help. It can be found by going to File/Options/General. Do not press enter on general, press the tab key several times, I think it's six times, until you hear "Personalize Your Copy of Microsoft Office." You should be in an edit box where a username appears. Mine has my name in it, so you can remove it and enter the customer's name. I use Office 365 at work and my name is also in that field. I don't know if Outlook's display name is pulled from this field, but it may be worth a shot. 😊 Hope this helps. Respectfully, Beth -----Original Message----- From: John G. Heim via Blind-sysadmins <blind-sysadmins@lists.hodgsonfamily.org> Sent: Thursday, November 4, 2021 1:22 PM To: blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Cc: John G. Heim <jheim@math.wisc.edu> Subject: [Blind-sysadmins] Changing display name in Outlook/Windows Mail I have a friend who is a Windows user. I do Linux support for a living and don't even have a Windows machine. The problem is that her email display name is "Admin Server". Obviously, that is not her name. I created a Windows VM and tried to figure out how to change the display name on an Outlook or Office365 mail account and it's not obvious. Googling hasn't helped. I need to learn how to do this so I can walk her through it while I am on my Windows virtual machine. Any ideas? -- ### John G. Heim, 608-263-4189, jheim@math.wisc.edu _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org