Troy, does any of the staff have any A Plus or other like technical certs? Might be a good way to gauge training and/or a framework to build on? Check out www.ciscovision.org as a provider for at least a course for the A Plus cert? Respectfully, Guerra Access Technology Training LLC gaccesstt@gmail.com 507.722.2864 Sent from my iPhone using dictation or a braille input device
On Jan 20, 2016, at 1:47 PM, Troy Hergert <thergert@vision-forward.org> wrote:
I agree. It seems someone here is looking for more official proof of the staffs technical competencies. Thanks for the thoughts.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of vic.pereira@ssc-spc.gc.ca Sent: Wednesday, January 20, 2016 11:26 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: Re: [Blind-sysadmins] Assessing staff technical skill level
Interesting challenge. I never did any assessment of technical skills. I always evaluated potential new employees on attitudes and problem solving abilities. I figured teaching the technical requirements for the work is a lot easier than trying to get someone to change so that they get along with their co-workers or people they need to support.
What I have done is determined the operational requirements for what is planned and if people need training, recommend the courses they need to take. Often there are exams at the end of the courses, especially if certification is part of the program, and if people pass those exams, then they should have the technical knowledge needed to begin transferring what they learned in class to the workplace. If the operational requirements are not being met after a reasonable amount of time, yes this is subjective, then a person may not have the technical aptitude for the work. Now it is time for more training or to help find another function that the person might be able to carry out.
Vic Pereira
Project Manager, Networks and End-Users Branch Shared Services Canada / Government of Canada vic.pereira@ssc-spc.gc.ca / Tel: 204-781-5046
Gestionnaire de projet, Direction des réseaux et des utilisateurs finaux Services partagés Canada / Gouvernement du Canada vic.pereira@ssc-spc.gc.ca / Tél: 204-781-5046
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Troy Hergert Sent: Wednesday, January 20, 2016 11:14 To: Blind system administrators Subject: [Blind-sysadmins] Assessing staff technical skill level
As IT Manager, I have been asked to conduct an assessment of our staffs technical skill level. I need to come up with a way to assess their core computer skill level, then make recommendations as to what training they would need. Have any of you found any tools that would help assess your staffs technical skill level?
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