Hi, That's kind of the point of cached Exchange mode really, and is expected behaviour. I had it a lot at my last place. If there is a shared mailbox, see if you could change it to an email ticketing system which may work better. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Mike and Jenna Sent: 16 November 2015 19:00 To: 'Blind sysadmins list' <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] exchange 2010 and cashing Hi, I have a few users who all connect to one mailbox running exchange2010 when they use cashing mode they are not always getting e-mails and they can't see what others are adding to the sub folders. If they turn it off they can see everything. The pro to them using cashing mode is that they have better performance on their main e-mail accounts. Is there a way to get everything to show up when cashing mode is on? _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins