Dear system administrators, Because Remote incident manager is commercial software, Javs must run also in special licensed commercial mode to enable visually impaired users to work with remote systems, it is very sad situation. The fact is, that only SSH and telnet protocols are accessible with screen readers, it is also inpossible to control GTK compatible desktop environments while running two various Linux systems with Orca and some GTK compatible remote desktop control application. I will give You direct link for download The special program, which is usable for voice chat, remote desktop control, this option is screen reader incompatible, and there is also file manager mode, which will enable You to transfer data between two connected computers. Download The program from here. http://www.ammyy.com/AA_v3.exe The sad is, that remote accessibility bridge can not be used for several years and i hope, that this product will be in some Year available for users. But i think, that it will become expensive commercial solution or it will be only available for some university students. There are many various remote desktop control programs, which are free for sighted users, but for us, this kind of software is inaccessible with screen readers. No matter, if it is screen reader for Linux or for Windows operating system. OCR engine included with NVDA can not perform OCR while triing to read texts from remote desktops screens. So if some programmers will not make free solution, users will be depend on Expensive Jaws or RIM. MI think, that NVDA would be used in conjunction with some remote desktop application. But there is one not elegant, but legal and free solution. Use Skype in conjunction with some remote desktop application, use high quality microphone and run screen reader on A computer, which You would to control. USe speech synthesizer in conjunction with this screen reader. You will not be able to solve all complex system administration situations, but because also RIM must run with system, which is stable enough to enable RIM to call all .dlls and system services, You will get atleast some solution. USe some live projects based on Make_PE3 or Winbuilder.exe. USE special USB filter drivers to access external USB harddisk to use virtual memory while using windows live environment in conjunction with Skype. And because NVDA portable can be run without no need to modifi registry keys, You can use it too. The problem is, that it is not possible to use voice transfer in conjunction with remote system administration while using majority of remote desktop applications such as teamwiever. I think, that i have gave You atleast some kind of advice. With kindness regards. Mgr. Janusz Chmiel