Hi, I think if you navigate to settings, update and security, recovery. You should be able to find roll back option if you did update not more than 10 days or so. I believe the process is straight forward and even if you get one of those welcome to my PC prompts, just turn on narrator and finish roll-back process. Anatoliy -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Zameer Mahomed Sent: Thursday, April 13, 2017 3:30 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] OT: Windows 10 rollback assistance? Hi all. Wonder if you guys can please help me? After upgrading to the windows 10 creators update, I am facing some strange issues. At logon, if I manually want to enter my password, I am getting memory exception errors from windows logonUI.exe However, if I don't press any key and login using my fingerprint, I can reach the desktop. However, the issues continue: I try opening an icon on the desktop, or an app using the run command, but I get taken back to the desktop. pressing windows plus I for settings, opens the app for a second or so and then its back to the desktop. I should note that the laptop is part of a domain. Could this perhaps be part of the issue? More importantly, if I wanted to roll back to the previous version, is there a way to do it without any sighted assistance? Apologies for going off-topic and for the long mail. your help would be much appreciated. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins