Hi,
First things first regarding the ram, if you feel the clips that hold
the ram in place - one each side of the stick, are they all flush with
eachother?
Assuming you're working with 4X 8GB sticks, the 2 sets of 4 clips
should all be flush with eachother - if not, one of them isn't
installed correctly and you should reinstall it before powering the
machine on again.
Failing that, the only way I see for you to progress is to take a
stick out, boot, record the amount of ram shown and then do the same
until you find which one is faulty. For example, if you currently see
24GB of ram and you take 1X 8GB stick out and still see 24GB of ram,
you've found the faulty stick / slot. You could confirm this by
swapping a stick into the suspect slot and seeing what happens. For
example:
slots 1, 2, 3, 4 are populated but you only see 24GB.
Slots 1, 2, 3 are populated and you only see 24GB.
Slots 1, 2, 4 are populated (Slot 4 containing the dim previously
installed in slot 3) but you only see 16GB. In this situation slot 4
is faulty. If you see 24GB, you have a faulty dim.
Cheers,
Ben.
On 1/25/13, David Mehler
Hello,
I've got a win7 box that is not showing everything hardware wise. This machines experience index I believe it is is showing 4 out of 8 cores and 24 out of 32 gigabytes of ram. It's had all the windows updates. I am wondering if I have a hardware/motherboard issue?
Thanks. Dave.
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