Hi, Sort of an odd sysadmin question. I'm trying to assist my contact from South Africa in getting access to port 2200 on her router. She is completely inept when it comes to technology, so I told her to get the credentials for the router (it's a Ubiquiti router, so easy for us once we have them to walk her through), and then once she had them, I'd have her log in and then walk her through the rest of it. According to her friend, who is very technical, it's common for South African ISPs to change the credentials and keep them away from the users, and if you call to get them, "odd questions" are asked, and she would not know how to properly answer them. Does anybody have any familiarity with this? Are some ISPs really so insecure as to know their customers credentials? And she is also stating something about how the owner of the network won't give her permissions to forward ports, and he is a programmer. So, you wonder what gives.