Darn! That was my next guess. On 09/22/2015 08:33 AM, Barry Toner wrote:
Hi,
Thank you for everyone's feedback.
I googled "Outlook problems on Windows 10" and got quite a number of hits on forums where other people had the same problem but with no solution but eventually I found one which said it was fairly common for some system files to be currupt after updating to Windows 10 and suggested running "sfc /scannow" and then restart. This had worked for the forum person and when I tried it on the clients laptop it worked there too.
This is the web page where I found the answer:
http://www.msoutlook.info/question/cannot-send-after-windows-10-upgrade
Barry Toner "To leave the world a bit better; to know that one life has breathed easier because of you. This is to have succeeded" ~ Ralph Waldo Emerson
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Monday, September 21, 2015 10:26 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Outlook 2010 not sending mails
Hi,
One other thing is that I think you need to deal with the accounts on an individual basis, rather than having both accounts there. There is an issue if you send via Google's Smart Host and don't use Google's email address, and I am wondering if the wrong account is being used somehow. I would always strip out a configuration like this and identify when the issue happens, treat the accounts separately and get one working fully first, then move onto the next account once you have done this.
Thanks. Andrew.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of John G Heim Sent: 21 September 2015 19:26 To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] Outlook 2010 not sending mails
I tried telnetting to smtp.googlemail.com on port 25 and while I did get connected, after I typed in the EHLO command, it said I had to issue a startTLS command. So then I changed the settings on my gmail account from using ssl/tls on port 465 to use startTLS on port 25 and it worked. So I think you can use either ssl/tls on port 465 or startTLS on port 25. But I don't think you can turn off encryption entirely.
On 09/21/2015 08:03 AM, vic.pereira@ssc-spc.gc.ca wrote:
Hello Barry
Try setting up IMAP to use port 143 with no encryption.
If you want to try SSL then see if port 993 does the trick.
As for SMTP, try 587 or 25 as the port number without SSL enabled. If you want to use SSL, then you might have to see if port 465 will work for you.
I also think you may want to try ensuring that your incoming and outgoing servers use the same authentication.
Good luck.
Vic
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Barry Toner Sent: Saturday, September 19, 2015 14:59 To: 'Blind sysadmins list (blind-sysadmins@lists.hodgsonfamily.org)' Subject: [Blind-sysadmins] Outlook 2010 not sending mails
Hi all,
This has been puzzling me since yesterday. I visited a person's house to set up their emails in Outlook. I created 3 profiles to house each mail account, as this is the way they are used to it being set up on 2003. There are two BT accounts and one GMAIL account. All the accounts are using IMAP. No accounts are able to send mail, but can receive fine. I have checked Windows Firewall, and even turne dit off. I have removed AVG that another person installed in case for some odd reason this was blocking. I've verified that the BT settings match those found on, http://bt.custhelp.com/app/answers/detail/a_id/44917/~/what-are-the-se ttings-for-outgoing-and-incoming-bt-email-servers%3F I can confirm that the Outlook 2010 test in the email setup window completes by connecting to the outgoing server and sending a test mail. However, when we try and send an email to anyone the mails don't' go. I can confirm that another party outside of this scenario who shares the GMAIL mailbox can connect fine using Outlook 2010. I can also confirm that the BT IMAP accounts are sending and receiving mails and displaying the list of folders correctly on IOS. Is there something I could be missing?
Any help greatly appreciated.
Thanks, Barry.
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