Zameer, Could you please try exiting Jaws, turn on Narrator, and see if it's exhibiting similar behavior? Please also include in your next reply the specific version of Windows 10 you're using (press windows key r then type winver when the run dialog appears and press enter. On 7/8/23, Zameer Mahomed <core7xx@gmail.com> wrote:
Hi List,
For those using jaws and windows 10,
Do you perhaps have some advice for me please, with the following issues I experience below?
I find that JAWS is not reading search results in the start menu, I don't hear items in combo boxes, I'm not able to review text in edit boxes in apps like Whatsapp, and I can't use the Microsoft store reliably.
It sounds like a video accessibility driver issue but I'm not too sure.
Clean install of windows 10 up to date.
Ensured that I'm using the correct and up to date display driver.
Have done a reinstall of jaws, latest version.
I've enabled the start menu, access out of process option.
Use accessibility display driver for capture option is checked.
This is also happening on my work machine using windows 10 but I could get by with it for now.
The only reason why I am still sticking with windows 10 is because I find that there is less of a lag compared to windows 11, where all works just fine.
My home machine does not support windows 11 officially, but if I install it anyway, all seems to work fine.
Any help would be much appreciated, apologies for posting such an unrelated question to this type of list.
Kind Regards
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