Hi, I am looking into a few ticketing systems. Do you have any suggestions of ones to check out. I have more experience with stuff like OSticket and stuff like WHMCS -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Tuesday, November 17, 2015 3:55 AM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] exchange 2010 and cashing Hi, Emails coming in from the public is a perfect example of where a ticketing system would be useful. A second profile would work but would anoy the hell out of the users. I suppose it depends on how often the issues occur and whether you end up with many conflicts. Andrew. ________________________________________ From: Blind-sysadmins [blind-sysadmins-bounces@lists.hodgsonfamily.org] on behalf of mike [mmstopka28@gmail.com] Sent: 16 November 2015 19:20 To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] exchange 2010 and cashing Hi Andrew, They have e-mails coming in from the public which wouldn't work as they are doing licenses for different things. I wonder though if they could use two different mail profiles to make this work. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Monday, November 16, 2015 2:08 PM To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: Re: [Blind-sysadmins] exchange 2010 and cashing Hi, That's kind of the point of cached Exchange mode really, and is expected behaviour. I had it a lot at my last place. If there is a shared mailbox, see if you could change it to an email ticketing system which may work better. Andrew. -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Mike and Jenna Sent: 16 November 2015 19:00 To: 'Blind sysadmins list' <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] exchange 2010 and cashing Hi, I have a few users who all connect to one mailbox running exchange2010 when they use cashing mode they are not always getting e-mails and they can't see what others are adding to the sub folders. If they turn it off they can see everything. The pro to them using cashing mode is that they have better performance on their main e-mail accounts. Is there a way to get everything to show up when cashing mode is on? _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins