Re: [Blind-sysadmins] Accessible and effective hardware diagnostic tools? (Linux/Windows)

I just installed and ran CrystalDiskInfo and found it to be screen reader accessible. It reads the SMART data from your hard drive or SSD and reports any drive errors - see my output below. It's available at https://crystalmark.info/en/software/crystaldiskinfo/ ---------------------------------------------------------------------------- CrystalDiskInfo 7.6.0 (C) 2008-2018 hiyohiyo Crystal Dew World : https://crystalmark.info/ ---------------------------------------------------------------------------- OS : Windows 10 Professional [10.0 Build 17134] (x64) Date : 2018/05/28 15:37:42 -- Controller Map ---------------------------------------------------------- - Microsoft Storage Spaces Controller [SCSI] + Standard NVM Express Controller [SCSI] - SAMSUNG MZVLW1T0HMLH-000L7 -- Disk List --------------------------------------------------------------- (1) SAMSUNG MZVLW1T0HMLH-000L7 : 1024.2 GB [0/0/0, sq] - nv ---------------------------------------------------------------------------- (1) SAMSUNG MZVLW1T0HMLH-000L7 ---------------------------------------------------------------------------- Model : SAMSUNG MZVLW1T0HMLH-000L7 Firmware : 6L7QCXY7 Serial Number : S35ANX0J502953 Disk Size : 1024.2 GB Buffer Size : Unknown # of Sectors : Rotation Rate : ---- (SSD) Interface : NVM Express Major Version : NVM Express 1.2 Minor Version : Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4 Power On Hours : 444 hours Power On Count : 1322 count Host Reads : 4457 GB Host Writes : 4401 GB Temperature : 33 C (91 F) Health Status : Good (100 %) Features : S.M.A.R.T. APM Level : ---- AAM Level : ---- Drive Letter : C: -- S.M.A.R.T. -------------------------------------------------------------- ID RawValues(6) Attribute Name 01 000000000000 Critical Warning 02 000000000132 Composite Temperature 03 000000000064 Available Spare 04 00000000000A Available Spare Threshold 05 000000000000 Percentage Used 06 0000008B4C4E Data Units Read 07 000000898D4C Data Units Written 08 000007F26ED8 Host Read Commands 09 0000075F0D84 Host Write Commands 0A 000000000313 Controller Busy Time 0B 00000000052A Power Cycles 0C 0000000001BC Power On Hours 0D 00000000006C Unsafe Shutdowns 0E 000000000000 Media and Data Integrity Errors 0F 0000000004C5 Number of Error Information Log Entries -- IDENTIFY_DEVICE --------------------------------------------------------- 0 1 2 3 4 5 6 7 8 9 000: 144D 144D 3353 4135 584E 4A30 3035 3932 3335 2020 010: 2020 2020 4153 534D 4E55 2047 5A4D 4C56 3157 3054 020: 4D48 484C 302D 3030 374C 2020 2020 2020 2020 2020 030: 2020 2020 4C36 5137 5843 3759 3802 0025 0000 0002 040: 0200 0001 86A0 0001 4B40 004C 0000 0000 0000 0000 050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0307 130: 0316 043F 0101 0156 0159 0000 0000 0000 0000 0000 140: 6000 77A5 00EE 0000 0000 0000 0000 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0023 0000 160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 0000 -- SMART_NVME -------------------------------------------------------------- +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 00 32 01 64 0A 00 00 00 00 00 00 00 00 00 00 00 010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 020: 0B 4D 8B 00 00 00 00 00 00 00 00 00 00 00 00 00 030: 0A 8E 89 00 00 00 00 00 00 00 00 00 00 00 00 00 040: 03 7E F2 07 00 00 00 00 00 00 00 00 00 00 00 00 050: 60 1C 5F 07 00 00 00 00 00 00 00 00 00 00 00 00 060: 13 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 070: 2A 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00 080: BC 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 090: 6C 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0B0: C5 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0C0: 00 00 00 00 00 00 00 00 32 01 43 01 00 00 00 00 0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 On 5/28/18, 14:58, "Blind-sysadmins on behalf of Jason White via Blind-sysadmins" wrote: Thanks, Glen. I'm wondering whether one of the Linux system administration-oriented distributions such as GRML can do likewise. Someone last week also suggested running Windows with the swap file temporarily turned off, to eliminate use of the SSD as virtual memory. On 5/28/18, 14:46, "Glen Gordon" wrote: Jason, Going down the path of the problem potentially being the SSD, I recommend buying and running a copy of Spinrite. https://www.grc.com/sr/spinrite.htm The good news is that it can diagnose and repair most hard drive and SSD issues. The bad news is that it runs in DOS. Last time I had JAWS for DOS running in the late 90s I was able to get Spinrite to work with it, but that was many moons ago and with the help of QEMM. The reason that I recommend going down the Spinrite path is to help incriminate or eliminate the SSD. I think it can do that. --Glen Glen Gordon VFO | Vice President & Chief Technology Officer 11800 31st Court North, St. Petersburg, FL 33716 T 727-299-6230 ggordon@vfo-group.com www.vfo-group.com -----Original Message----- From: Blind-sysadmins On Behalf Of Jason White via Blind-sysadmins Sent: Monday, May 28, 2018 1:35 PM To: Blind sysadmins list Cc: Jason White Subject: [Blind-sysadmins] Accessible and effective hardware diagnostic tools? (Linux/Windows) I have a relatively new laptop that is causing trouble. Symptoms include Windows kernel crashes with various bug check codes reported in the logs, seemingly random program crashes, and Microsoft Outlook data file corruption (even after deleting the .ost files and re-creating them). This machine has been returned to the manufacturer under warranty, but they failed to find any hardware problem, choosing to re-install Windows as a remedy, which didn’t last. (i.e., data corruption and program crashes recurred). A local hardware repair vendor also failed to find any issue. To be fair, the BIOS-level tests didn’t reveal any hardware problems when my colleagues at work ran them. However, Microsoft Memory Diagnostics repeatedly report bad pages. After running the Memory Diagnostic again last week, the system appears to have crashed, then rebooted, reporting drive errors that it “fixed” by returning to a restore point when the repair operation failed. I ran Memory Diagnostics again, this time returning the report below in the Windows logs. I plan to install Linux on this machine, possibly in a dual-boot configuration, but I want to identify and detect any hardware issue first. Are there additional tools, preferably screen reader accessible, that I could run either under Linux (e.g., a GRML or Arch installation image written to a USB device) or Microsoft Windows that would help to identify the underlying problem – whether it’s a RAM module, the system board, the SSD, etc.? Any other advice would be appreciated, as I’m not receiving quality diagnosis from the vendor or a third party company that I’ve tried. Here’s the Memory Diagnostics report: + System - Provider [ Name] Microsoft-Windows-MemoryDiagnostics-Results [ Guid] {5F92BC59-248F-4111-86A9-E393E12C6139} EventID 1102 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2018-05-26T03:58:10.809049100Z EventRecordID 2272 Correlation - Execution [ ProcessID] 7656 [ ThreadID] 1100 Channel System Computer jpw.jasonjgw.net - Security [ UserID] S-1-5-18 - UserData - Results LaunchType Manual CompletionType Fail MemorySize 32574 TestType 10 TestDuration 3577 TestCount 12 NumPagesTested 8289129 NumPagesUnTested 1535 NumBadPages 2 T1NumBadPages 0 T2NumBadPages 0 T3NumBadPages 0 T4NumBadPages 0 T5NumBadPages 0 T6NumBadPages 0 T7NumBadPages 0 T8NumBadPages 0 T9NumBadPages 2 T10NumBadPages 0 T11NumBadPages 0 T12NumBadPages 0 T13NumBadPages 0 T14NumBadPages 0 T15NumBadPages 0 T16NumBadPages 0 _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins