Many departments we support have several systems. These all require their own passwords that expire at different times. They also have different requirements for complexity. For some reason the people who develop policies around these issues feel that it is more secure keeping everything isolated than it is to have the tools in place to synchronise all the login accounts and passwords. The tech guys who are our boots on the ground keep saying that these behaviours have made their jobs a lot easier. When they need to troubleshoot and resolve issues often the person putting in the request is not at their workstation. Because of all the systems being stand alone, it is amazing how often it is possible to find user accounts and passwords on posted notes under people's keyboards. Vic Pereira Project Manager, Networks and End-Users Branch Shared Services Canada / Government of Canada vic.pereira@ssc-spc.gc.ca / Tel: 204-781-5046 Gestionnaire de projet, Direction des réseaux et des utilisateurs finaux Services partagés Canada / Gouvernement du Canada vic.pereira@ssc-spc.gc.ca / Tél: 204-781-5046