I had no idea that TeamViewer had an audio redirect feature. I sure hope it's not through voice chat. Radmin is like that, and it's the biggest pain in the butt to set up.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Stephen Guerra Sent: Monday, December 30, 2013 1:05 PM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Just have it on my machines and works find, no specific reason.
Respectfully
Stephen Guerra Assistive Technology Specialist and Technical Operations independent living aids, LLC | SOUNDBYTES 200 Robbins Lane Jericho, New York 11753-2341 Phone: 800.537.2118 Direct: 516.450.3817 E-mail: stephen@independentliving.com Check out our 2013 New E-Catalog Web sites: www.independentliving.com www.soundbytes.com
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Katherine Moss Sent: Monday, December 30, 2013 11:56 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Remember that something like RIM or RAM, is technically no different from LogMeIn, TeamViewer, or one of those (either way, a piece of software has to be installed on the end being remoted into.) And why do you strictly mention TeamViewer 8? What's special about version 8 that's not compatible with the later versions?
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson Sent: Monday, December 30, 2013 10:17 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Hi,
When you are using PuTTY etc, are you doing this from your machine, or remoting into another machine using something like Webex then using PuTTY on the remote end?
If you can get PuTTY working on your machine, then remote in via SSH, then
Are you using JFW with the remote access enabled? HF -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Stephen Guerra Sent: Tuesday, December 31, 2013 9:17 AM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops Cluncky slow but your able to get use to it, installed it on my machines on my home network and tried remotely controlling each machine and you have to enter a code and password but worked as if you were sitting in front of the machine. Depends on the memory and resources of the remotely controlled machine. Respectfully Stephen Guerra Assistive Technology Specialist and Technical Operations independent living aids, LLC | SOUNDBYTES 200 Robbins Lane Jericho, New York 11753-2341 Phone: 800.537.2118 Direct: 516.450.3817 E-mail: stephen@independentliving.com Check out our 2013 New E-Catalog Web sites: www.independentliving.com www.soundbytes.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Fermin, German Sent: Tuesday, December 31, 2013 8:05 AM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops Clunky like NVDA or a different kind of clunky? HF -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Stephen Guerra Sent: Tuesday, December 31, 2013 9:02 AM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops I have used Team viewer and its clunky but usable. I have used RAM enough to offer support if needed and am sorry to hear about your experiences. Respectfully Stephen Guerra Assistive Technology Specialist and Technical Operations independent living aids, LLC | SOUNDBYTES 200 Robbins Lane Jericho, New York 11753-2341 Phone: 800.537.2118 Direct: 516.450.3817 E-mail: stephen@independentliving.com Check out our 2013 New E-Catalog Web sites: www.independentliving.com www.soundbytes.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Fermin, German Sent: Tuesday, December 31, 2013 7:53 AM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops RIM and RAM uses the Serotek screen reader. For the most part, pretty easy to set up. Tehc support is horrible in my own experience. Not because they didn't know how to help just that they took so long to answer my questions. So long that they gave me an extra 60-days free trial. By that time I was very disenchanted with the product. At least the tech support side of it. I was told one day that the tech support person was not available because she was busy finishing up a podcast and that she would call me as soon as it was done. She got back to me two weeks later. Sadly, it's probably the best all in one solution for Remote Desktop Tools for Accessing Servers & Desktops. Second would be JFW I'm interested on how others use Team viewer HF -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Stephen Guerra Sent: Tuesday, December 31, 2013 7:30 AM To: 'Blind sysadmins list' Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops NO, you I believe you can use either RAMN or RIM without a screen reader, but the people at Serotek would best be able to answer this question. 650.249.1000 Respectfully Stephen Guerra Assistive Technology Specialist and Technical Operations independent living aids, LLC | SOUNDBYTES 200 Robbins Lane Jericho, New York 11753-2341 Phone: 800.537.2118 Direct: 516.450.3817 E-mail: stephen@independentliving.com Check out our 2013 New E-Catalog Web sites: www.independentliving.com www.soundbytes.com -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Sean Murphy Sent: Tuesday, December 31, 2013 4:00 AM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops Steve, does the RIM product require SayToGo or any other screen reader? My prime focus is to access a CRT, Putty or any SSH/Telnet app that is based upon the customers network. I cannot use remote SSH from my desktop because customer's do not permit this due to security reasons. They used to in the old days, but no longer. Sean On 31/12/2013, at 5:34 AM, Katherine Moss <Katherine.Moss@gordon.edu> wrote: that is both more secure and will work with JFW.
If you are relying on an underlying remote connection to use a remote copy
of PuTTY, then I'm afraid you are out of luck unless you can install a screen reader.
The litest install is currently a portible version of NVDA using a remote
technology that can pipe sound from the remote system to your system. I find Webex not very useful in this regard, it is more tailored to providing presentation and demo capabilities rather than remote support.
I have some products which run on Linux appliances, and the guys always
use Webex to get into a PuTTY session on my desktop, which has SSH access to the devices. The user experience is painful to say the least.
Andrew.
-----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Sean Murphy Sent: 30 December 2013 00:38 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
SayToGo software only works with programs it knows about. If you use
SaytoGo with programs that it isn't aware, then it doesn't provide much assistance.
The other options that have been outlined I would like to know more about. Such how to configure them. I am not interested in knowing about JFW or
I have a similar situation with controlling customer's remote desktops. The challenge I have is that I need to be able to use any terminal program such as CRT, Putty, etc. I cannot install JFW or window-eye's in the customer's environment. So these screen reading solutions are not practical or possible. SayToGo does not work with terminal programs as I have mention, so I cannot use them.
Currently we use a product called Webex to access peoples desktop. This
Window-eyes. program can either control a app or desktop.
Any ideas team?
On 27/12/2013, at 2:58 PM, Katherine Moss <Katherine.Moss@gordon.edu>
wrote:
I personally do not find having a screen reader present on the server intrusive. As long as it is only running when you start the remote
I'm not quite sure it is, but I don't think so though.
-----Original Message----- From: Blind-sysadmins
Sent: Thursday, December 26, 2013 6:31 PM To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Hi,
Scenario 1:
Forget anything like the VmWare client for remote access, it doesn't
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Andrew Hodgson provide audio redirection and is just a console screen image.
RDP will work in two ways: 1. Using JFW or WindowEyes installed on the server and client. You get
good speech and Braille feedback, but need the AT installed on the server as well.
2. Same as above, but using audio redirection to get the speech to your desktop. This has the advantage that you can use NVDA on the server in
I am hoping that at some point NVDA can work in option 1, as that would be
very cool. I think the option 1 is only available if an RDP hook driver is installed on the server, which is slightly intrusive, but not as intrusive as installing JFW or WE etc.
Scenario 2 is kind of similar with the remote audio redirection and RDP
for local machines where you can remote into them using RDP, but if using tools such as Team Viewer or Log Me In, then you need to use audio redirection and a screen reader installed on the machine. There is also Remote Access Manager from Serotek, but I haven't played with these.
Thanks. Andrew.
-----Original Message----- From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Mika Pyyhkala
Sent: 26 December 2013 22:35 To: Blind sysadmins list Subject: [Blind-sysadmins] Best Remote Desktop Tools for Accessing Servers & Desktops
Hi,
I would like to present two scenarios, and see what sort of tools or combination of tools people are using & find most helpful for accessing remote desktop sessions or similar functionality.
Scenario 1: Server Access I will sometimes need to remote desktop in to a server such as an Exchange server or a Office Communicator server. While most functions can be
session and then you shut it down before logging out, that is your best solution server side. Window-eyes works best for this since their remote desktop virtual channel is free and does not require a sound card or other audio device on the server. Remote Access Manager will work as well, though it might be considered way too costly. Client side, I'd use RIM from serotek because the only thing the user has to install on their computer is the host software, not much different from a normal remote session with LogMeIn or one of those. Besides, is LogMeIn's audio redirection feature even free? this mode, but is laggy and also requires that the Windows Audio service is running, and Group Policy is set to redirect audio. No Braille support. performed from your desktop pc client using a console or Powershell, there are some functions that must be performed logged in to the server itself.
My challenge is now when I use MSTSC I lose speech almost immediately since these servers do not have Jaws or other AT on them. We may also need to enable the Windows audio service as I am not sure that even Narrator will work at this point.
We also have a VMWare infrastructure for many of our servers, but the
VmWare console, it is kind of like remote desktop or being on the console itself, does not appear to work with Jaws....I did not really think it would work.
So far I have been able to use the assistance of colleagues, but I wonder
how others do this? Right now I launch the MSTSC and then let someone else "drive."
I think a real issue, and perhaps an easy one, may be that our servers
just aren't enabled by default with the Windows Audio service to allow Narrator. But then again, if its a complex task, I don't think I would get enough information from Narrator alone, and it may be time consuming to use Narrator.
Scenario 2: Access to a Users Desktop I will also sometimes need to access a remote desktop type session on an
end users Windows XP or Windows 7 desktop computer. This might be to install or configure an application, troubleshoot something, or work on say a machine in our training room. These machines also would not have Jaws or any other AT on them, although as needed it would be easier to install AT on these machines than it would be on our production servers :).
Under this scenario also may be helping a remote user or family member in
a different physical location.
I have done this a little with Jaws tandem in the past and it has worked
relatively well again if the end user I am trying to help has Jaws.
I know I have read some discussions about remote desktop but I'm just
wondering how exactly folks handle these scenarios, and what type of tools & solutions are best?
Best, Mika Pyyhkala
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