Hi, Kelly. Let's try that mx record at 5 instead of 10. You should also make sure you've got DKIM & DMARC records published, which at this point you don't, so the mail is likely being rejected, given the new rules that were implemented in Feb. Let us know if that doesn't help, ok? Jackie McBride Proofpoint Certified Email Authentication Specialist 2024 Author 36: Last Hours of a Life Be a hero. Fight Scams. Learn how at www.scam911.org/ Also check out wp4newbs.com brightstarsweb.com mysitesbeenhacked.com On Sat, Jul 20, 2024 at 2:14 PM Kelly Ford via Blind-sysadmins < blind-sysadmins@lists.hodgsonfamily.org> wrote:
Hello,
Does anyone have thoughts on what I can try to diagnose a problem I’m having changing the destination for one of my email accounts. I currently have the mx record pointing to a Microsoft server because kelly@theideaplace.net<mailto:kelly@theideaplace.net> is the account I use with a Microsoft business subscription.
I want to return the mail to the destination where the rest of that domain is hosted on Bluehost. I’ve lowed the priority of the MX record for Microsoft to 10 and added a new MX record at priority 0 pointing to mail.theideaplace.net<http://mail.theideaplace.net>.
With these changes in place, email quits going to Microsoft but it is not showing up on the servers for Bluehost and is not being returned as a problematic address. I have no idea where the mail is actually going.
If I delete the priority 0 MX record for mail.theideaplace.net< http://mail.theideaplace.net>, then my mail shows back up on the Microsoft Exchange server where the lower priority MX record points.
Kelly
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