Bary,
When the exchange password changes, the connection from the IOS side will
fail and prompt the user to re-type the password. Is this not happening?
Regards
Darragh � H�iligh
Fujitsu
Offices of the Houses of the Oireachtas,
Fredrick Building,
South Fredrick Street,
Dublin2
Telephone: +353 (1) 618 3559
Email: darragh.oheiligh@oireachtas.ie
Internet: http://www.oireachtas.ie
From: Barry Toner
To: "Blind sysadmins list (blind-sysadmins@lists.hodgsonfamily.org)"
,
Date: 10/05/2013 11:30
Subject: [Blind-sysadmins] Active Directory, Exchange and IOS
Sent by: "Blind-sysadmins"
Hi folks,
The above mix is great when it works, but a pain when one breaks down. I
cant' seem to find a way for a user with an IOS device to get the prompt
to change their AD password after a reset. I'll try and explain ina brief
scenario.
Customer rings Helpdesk, have forgotten their password.
Helpdesk resets the password in AD, and enables the pfor the user to
change it upon their enxt log-in.
This is fine if the user is in front of their computer they log-on to the
domain, as Windows will prompt them. However, if they're accessing their
emails through Exchange and IOS and the above scenario take splace they
wont' get this change password prompt. Therefore the Helpdesk will have
tos et a permanent password. Not good. Has anyone came across this and
if so found either a workaround or a solution, on have any theories on
this?
Thanks,
Barry.
Barry Toner
ICT Assistant
ICT Department
Clanmil Housing
Northern Whig House
3 Waring Street
Belfast
BT1 2DX
Tel: 02890 876000
Fax: 02890 876001
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