I use it every day at work. It's one of the worst experiences I've ever had. I even had a bunch of custom scripts put in, but even that didn't do any good. I know exactly what you mean. I'll tell you more when I'm not dictating on my phone. Get Outlook for Android<https://aka.ms/ghei36> ________________________________ From: Blind-sysadmins <blind-sysadmins-bounces@lists.hodgsonfamily.org> on behalf of Andrew Hodgson <andrew@hodgson.io> Sent: Friday, June 1, 2018 6:19:16 AM To: blind-sysadmins@lists.hodgsonfamily.org Subject: [Blind-sysadmins] Service now - is it as usable as it could be with a screen reader Hi, I have just started using Service Now as part of my new job. i am mainly raising change control items, and adding to tickets. I am finding it a slog to use with JFW and Chrome/Firefox. It is very unclear when fields are read only, there seems to be non-standard combo boxes on the fields, and I am often shunted around on the page for no reason. Is anyone else having similar experiences? i don't know to what extent the system is customisable by the company, even though it is hosted by Service Now. Thanks. Andrew. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins