[Blind-sysadmins] Cisco's response RE inaccessible downlaod manager

I got a very nice response, please find it below. I'm answering there questions if anyone has any comments they would like me to forward please let me know. Thanks Scott <RESPONSE> Hello Scott, Thank you for your feedback and we regret any inconvenience. Could you please give us more insight on the difficulty you are facing in downloading the software. Also provide some additional information such as the specific steps in the download process where the screen reader is inaccessible. We are also working on a non Java download option in our upcoming release. Thanks so much for your time and patience. Regards, Meera