Scott, Any idea why the custom fields aren't displaying when creating a new ticket and why I don't see any dashboards both in the dashboard page and when configureing the dashboards in the global options? -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Scott Granados Sent: 08 January 2015 14:34 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Support tools. / incident tracking. Yes +1 on RT. I've both installed it and used it as a team member and it's fully accessible. Also works well under Safari for the Mac users. On Jan 8, 2015, at 6:47 AM, Chris Nestrud <ccn@ChrisNestrud.com> wrote:
What about RT from Best Practical?
Sent from my iPhone
On Jan 8, 2015, at 4:16 AM, Darragh Ó Héiligh <d@digitaldarragh.com> wrote:
Hello,
I quite urgently need your suggestions for the most accessible and most affordable support tracking tool that you have used and / or set up.
Autotask has become completely inaccessible.
I really cant manage people with this tool because I have lost all access to the dash boards.
I can look at my work. But I cant see what anyone else is doing. _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org https://lists.hodgsonfamily.org/listinfo/blind-sysadmins
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