Hi. I have pretty much given up with trying to sort this out. My own situation is I use JFW so using ZoomText isn't an option as the software that is used in the test doesn't read out questions. I have all the relevant waivers set up so I can get extra time and a reader. The problem is there is no one available to read the questions at the test centre and I can't seem to just bring anyone in with me. Right now I am doing a consultancy job and I don't know how long I can continue to do this without getting certs as this is a big part of the competency that is required for MS partnerships and the like. What's even worse is that getting people to understand the issues is even harder especially given how I solve issues technically in the company. There was a court case in the UK over 10 years ago with someone trying to get certs as a project manager but the result of the case was payment by the exam company and nothing else much really done. I understand the Salesforce exams are actually doable by blind people and several have gone through the exams to a high level. Andrew. -----Original Message----- From: Samuel Barnes <samuellbarnes@gmail.com> Sent: 29 August 2021 01:49 To: Blind sysadmins list <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Pearson testing accommodation horror stories Has anyone else had a hellish time with Pearson VUE's ADA accommodations process? It's a nightmare to get through, and most of the time the stuff I am granted doesn't work. ZoomText usually freezes and requires an hour or more of troubleshooting by the proctors at the testing center. For one exam I just zoomed out and squinted for half the test because the screen wouldn't pan with the mouse. Some of my requests are ignored altogether, despite being spelled out in the approved accommodations. Every time I go for an exam, I ask to have the monitor pulled up to the edge of the desk. It's simple, just loosen the power and video cables, and release the kensington lock if it's there. But nobody ever does that. I usually have to hunch over the desk for two hours to see the screen. I've taken several cert exams (2 for A+, 2 for CCNA, Linux Essentials, Security+, and Cisco CyberOps), and only one of them has gone smoothly. Security+For my second CCNA exam, I was scheduled to take the exam at 9:15 AM, and didn't leave until after 5 PM because they weren't prepared for ZoomText. For my A+, I had to file an incident report for both exams because they had similar issues that couldn't be resolved. Last year it took months to run through their little accommodations gauntlet, and once again my monitor request wasn't honored. I can't bring myself to start studying for another cert knowing that futile struggle lies at the end. _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org