Hi, I've included the reply I posted when you asked this question in January; perhaps you missed it. First things first regarding the ram, if you feel the clips that hold the ram in place - one each side of the stick, are they all flush with eachother? Assuming you're working with 4X 8GB sticks, the 2 sets of 4 clips should all be flush with eachother - if not, one of them isn't installed correctly and you should reinstall it before powering the machine on again. Failing that, the only way I see for you to progress is to take a stick out, boot, record the amount of ram shown and then do the same until you find which one is faulty. For example, if you currently see 24GB of ram and you take 1X 8GB stick out and still see 24GB of ram, you've found the faulty stick / slot. You could confirm this by swapping a stick into the suspect slot and seeing what happens. For example: slots 1, 2, 3, 4 are populated but you only see 24GB. Slots 1, 2, 3 are populated and you only see 24GB. Slots 1, 2, 4 are populated (Slot 4 containing the dim previously installed in slot 3) but you only see 16GB. In this situation slot 4 is faulty. If you see 24GB, you have a faulty dim. Cheers, Ben. On 5/2/13, Ben Mustill-Rose <ben@benmr.com> wrote:
I assume it will be, but even if it is it won't be using 8GB of ram!
On 5/2/13, Isaac <bigikemusic@gmail.com> wrote:
is your video card onboard ----- Original Message ----- From: "David Mehler" <dave.mehler@gmail.com> To: "blind-sysadmins" <blind-sysadmins@lists.hodgsonfamily.org> Sent: Thursday, May 02, 2013 10:53 AM Subject: [Blind-sysadmins] ram not right
Hello Everyone,
I've got a new machine and I maxed out it's ram. The board can take 32 GB of ram and that's what it has. It's running win7 professional 64 bit, (I checked Microsoft and that can take 192 GB of ram), and it's not showing ram right.
In system information I'm seeing total physical ram 24 gb, a full 8 short, usable physical ram 16 GB, and available when I look is 14.7 GB. I don't think these numbers are right.
The board is a gigabyte GA970-d3 rev 1.4. I believe it's dual channel. I took out the ram chips in pairs so instead of four the system had two, numbers were still not right, got 12 gb of total ram instead of 16.
The ram is g.skill 1866 clockspeed I believe but in the bios that's only at 1333. I can't believe I've got four bad chips, or since this came in two separate orders one bad chip per order. I'm now wondering if it's a timing issue, if the ram can't clock down from 1866 to 1333 usually in my experience hardware can clock down one level but not two.
I'm going to try a grml 64 USB disk when I return later today see what that shows, and I read it had a ram tester I'll give that a go.
I'd appreciate any thoughts or suggestions.
Thanks. Dave.
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