Thanks to all for hints here.
First off, according to the Zone Editor on bluest, all my domains have entires like this, including theideaplace.nethttp://theideaplace.net.
Name
Mail.theideaplace.net.
TTL
14400
Type
A
Record
50.87.253.68
The entries for all my domains are the same as far as number and types of entries, excluding that the MX record on bluest for theideaplace.nethttp://theideaplace.net points to a Microsoft server.
If I create new mailboxes, it makes no changes to any of these records.
Interestingly, none of the records for any domain have these newer entries mentioned here that you are supposed to have that I’m finding.
I’ll continue to explore this. I don’t do this often and in fact only mades changes once here a while ago to get the mail to show up on a Microsoft server. Undoing that is proving more difficult than making the original change. :)
For what it is worth, when I’m testing these changes, I’m sending all mail from another email address that has no association with Microsoft or my own domains. And when I say mail shows up in some of my text, it is new mail. Once a message fails to appear, it never appears and I’m not getting any failure notices.
Thank you again for tips. I’m sure this is something not configured correctly on bluest or Microsoft so I’ll continue hunting around.
Kelly
On Jul 20, 2024, at 6:03 PM, Jackie McBride via Blind-sysadmins wrote:
Kelly, my 1st advice is to set up a mailbox on Bluehost. That should set up
your records for you. You might wish to go in & edit the mx record, making
the priority 5 rather than 0. I could show you records or even set them up
for you, but allowing Bluehost to do it automatically is likely less
error-prone. You should likely also set up an email address to receive
DMARC reports, i.e., dmarc@theideaplace.net
It should look like:
_dmarc v=DMARC1;p=quarantine; sp=quarantine; rua=mailto:
addr@theideaplace.net
Your DMARC policy should likely be quarantine till you're sure things are
working properly, change to reject once you're sure it's all good.
Jackie McBride
Proofpoint Certified Email Authentication Specialist 2024
Author 36: Last Hours of a Life
Be a hero. Fight Scams. Learn how at www.scam911.org/
Also check out wp4newbs.com brightstarsweb.com mysitesbeenhacked.com
On Sat, Jul 20, 2024 at 3:45 PM Andrew Hodgson via Blind-sysadmins <
blind-sysadmins@lists.hodgsonfamily.org> wrote:
Hi.
There is a lot to unpack here so probably more questions.
Does anyone have thoughts on what I can try to diagnose a problem I’m
having changing the destination for one of my email accounts. I currently
have the mx record pointing to a Microsoft server because
kelly@theideaplace.netmailto:kelly@theideaplace.net is the account I
use with a Microsoft business >subscription.
So just to clarify in your M365 account you have ideaplace.net set up as
an authoritative domain with an active mailbox?
I want to return the mail to the destination where the rest of that
domain is hosted on Bluehost. I’ve lowed the priority of the MX record for
Microsoft to 10 and added a new MX record at priority 0 pointing to
mail.theideaplace.nethttp://mail.theideaplace.net.
Well according to the DNS lookup I made just now mail.ideaplace.net
doesn't have an "a" record associated with it, so if you set the MX record
accordingly mail wouldn't be delivered without the A record being created.
With these changes in place, email quits going to Microsoft but it is not
showing up on the servers for Bluehost and is not being returned as a
problematic address. I have no idea where the mail is actually going.
From what account did you sent the email, was that hosted on the same M365
tenant that ideaplace.net was using? Based on the above information, it
sounds to me like the mail got stuck in an outbound queue because there was
no A record for mail.ideaplace.net, but that is only a supposition. If
you sent the email from an account in the same tenant you used before, be
aware that unless you remove ideaplace.net from your M365 tenant it could
still be the Microsoft servers will try and deliver that mail locally to
Exchange.
If I delete the priority 0 MX record for mail.theideaplace.net<
http://mail.theideaplace.net>, then my mail shows back up on the
Microsoft Exchange server where the lower priority MX record points.
Which mail? Did you send another mail once you made the change to the MX
record, or did you just end up with your original email just showing up
once you deleted mail.ideaplace.net from the MX records?
My recommendation would be ensuring mail.ideaplace.net is resolvable in
DNS before you set up the 0 priority MX record.
Thanks.
Andrew.
-----Original Message-----
From: Kelly Ford via Blind-sysadmins <
blind-sysadmins@lists.hodgsonfamily.org>
Sent: Saturday, July 20, 2024 10:14 PM
To: Mailing list for blind system administrators <
blind-sysadmins@lists.hodgsonfamily.org>
Cc: Kelly Ford
Subject: [Blind-sysadmins] Changing Mail Routing
Hello,
Does anyone have thoughts on what I can try to diagnose a problem I’m
having changing the destination for one of my email accounts. I currently
have the mx record pointing to a Microsoft server because
kelly@theideaplace.netmailto:kelly@theideaplace.net is the account I
use with a Microsoft business subscription.
I want to return the mail to the destination where the rest of that domain
is hosted on Bluehost. I’ve lowed the priority of the MX record for
Microsoft to 10 and added a new MX record at priority 0 pointing to
mail.theideaplace.nethttp://mail.theideaplace.net.
With these changes in place, email quits going to Microsoft but it is not
showing up on the servers for Bluehost and is not being returned as a
problematic address. I have no idea where the mail is actually going.
If I delete the priority 0 MX record for mail.theideaplace.net<
http://mail.theideaplace.net>, then my mail shows back up on the
Microsoft Exchange server where the lower priority MX record points.
Kelly
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