Jaws does create crashdump files nornally. This information is necessary to
be sent to VFO support team with the steps that caused the crash if you know
them. Sometimes Jaws is not the cause of the crash. Some things I do which
ehlps:
Regularly clean out the windows temp directory
Remove internet temp files
Perform a disk management and clean out any other unwanted files.
Also how are you running Jaws. On the system tray or as its own application
window? I would suggest if you are crashing a lot, then don't runn it from
the task tray to see if this helps. Gordon can correct me on this point. But
if Jaws crashes due to a unresponsive program and you have it running in the
task tray. Then some of Jaws is left behind in the memory after it restarts.
If this occurs enough times, then Jaws will start miss behaving. I forget
why this occurs.
Sean
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of
Anatoliy Shudrya
Sent: Wednesday, 24 May 2017 2:09 AM
To: Blind sysadmins list
Subject: Re: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
I believe I previously downgraded JAWS version because the latest one was
too much crashing. Sometimes they try to stay up with latest browsers but
other OS components and apps are not stable with latest JFW versions. Jaws
18 and win 10, jaws 17 and win 7 etc. You might disagree, but it is the
reality and I've notice it many times, once 18 is out, it's all focused-on
win 10 and nothing else.
-----Original Message-----
From: Blind-sysadmins
[mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of
Katherine M. Moss
Sent: Tuesday, May 23, 2017 5:41 AM
To: 'blind-sysadmins@lists.hodgsonfamily.org'
Subject: [Blind-sysadmins] JAWS 18 crashes more often than not on 32 bit
Hey all,
Thought I'd mention this, for it's been impacting my job performance on a
negative level and was wondering whether or not you might have anything to
say about it. I've noticed that JAWS 18 crashes all the time, hence causing
me to miss calls; there is no rime or reason for this; it just happens. I
have a few other things open, yet with my personal laptops, both running 64
bits, I don't have these same issues at all. It's only my aging work
computer. My work device is an HP EliteBook 8300. My personal laptops are a
dell Latitude E6540 and a latitude D630, and neither of them give me these
issues. I'm curious what I can do to keep the crashes to a minimal level to
ensure that my performance doesn't degrade further? Work device is running
Windows 7 32 bit and my laptops run 10 enterprise. I run a couple of
nonstandard things for between calls, though that's no different than anyone
else around here. I've tried to isolate the problem to a particular
application and I can't.
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