I've come across a quirk in Outlook 2010 and 2013. Sometimes a message gets stuck in the Outbox. Opening it and sending it again sometimes gets it going. If that doesn't work, then I find deleting the address or addresses in the To, CC and BCC fields then re-entering them at times will work. I have not looked into this too thoroughly to determine what might cause a message not to be sent when it is sitting in the Outbox. Vic -----Original Message----- From: Blind-sysadmins [mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of John Ylioja Sent: Monday, September 21, 2015 20:25 To: Blind sysadmins list Subject: Re: [Blind-sysadmins] Outlook 2010 not sending mails Since the test emails go through it suggests the account settings may be correct, and that the trouble could be something else. Do messages get stuck in the outbox, and do you get an error when trying to send? John On 2015-09-19 1:58 PM, Barry Toner wrote:
Hi all,
This has been puzzling me since yesterday. I visited a person’s house to set up their emails in Outlook. I created 3 profiles to house each mail account, as this is the way they are used to it being set up on 2003. There are two BT accounts and one GMAIL account. All the accounts are using IMAP. No accounts are able to send mail, but can receive fine. I have checked Windows Firewall, and even turne dit off. I have removed AVG that another person installed in case for some odd reason this was blocking. I’ve verified that the BT settings match those found on, http://bt.custhelp.com/app/answers/detail/a_id/44917/~/what-are-the-se ttings-for-outgoing-and-incoming-bt-email-servers%3F I can confirm that the Outlook 2010 test in the email setup window completes by connecting to the outgoing server and sending a test mail. However, when we try and send an email to anyone the mails don’t’ go. I can confirm that another party outside of this scenario who shares the GMAIL mailbox can connect fine using Outlook 2010. I can also confirm that the BT IMAP accounts are sending and receiving mails and displaying the list of folders correctly on IOS. Is there something I could be missing?
Any help greatly appreciated.
Thanks, Barry.
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