HI all. applying for this job. IN particular, I am interested in people's thoughts about working in environments with vmware esx any other show stoppers? HELP DESK SUPERVISOR/SENIOR TECHNICAL ANALYST Permanent – Full-Time Annual Salary: $73,180 -$89,035 The Children’s Aid Society of Hamilton is seeking a Help Desk Supervisor/Senior Technical Analyst. The successful candidate will be responsible for supervising the day-to-day operations of the helpdesk and helpdesk staff; identifying, researching, and resolving complex technical problems; documenting, tracking and monitoring problems to ensure resolution in a timely manner; applying updates and patches to server software, hardware and network devices; providing support for both physical and virtual computing environments; and writing new and maintaining existing support documentation. The successful candidate will have: a minimum three year post secondary computing degree/diploma (or equivalent technical certifications and work experience); must possess a well-rounded business background with a broad understanding of computer and network systems, operations, applications, operating systems and security; previous supervision/leadership experience required; minimum three years experience with VMware ESX 3.5 and above, including Virtual Center, HA, DRS, VMotion, Snapshots, Converter Enterprise and VCB; in-depth knowledge and experience with Active Directory, Windows 2003/2008 Server, IIS, SQL, GPO, Terminal Services and/or Citrix XenApp; XP and Windows 7 desktop imaging, deployment, and setup; experience administering and supporting Cisco switches, routers, firewalls; experience with backup and recovery strategies, disaster recovery planning, implementation and testing; full understanding of the IP protocol stack and its related services; in-depth knowledge of server hardware, RAID technologies and Storage Area Networks; ability to absorb and retain information quickly and adept at reading, writing, and interpreting technical documentation and procedure manuals; highly self-motivated and directed with proven problem-solving abilities; strong analytical, organization, multitasking, and prioritizing skills with thorough and acute attention to detail; ability to express complex technical concepts effectively, both verbally and written, to both technical and non-technical agency staff with proven presentation and facilitation skills. cont’d on page 2… 2 The Children’s Aid Society of Hamilton is a large agency of approximately 350 employees which offers an innovative and progressive work environment. Interested applicants should submit a current resume quoting file #17/12 by April 9, 2012: Kelly Oates Administrative Assistant Human Resources Department The Children’s Aid Society of Hamilton PO Box 1170, Depot 1, Hamilton, ON L8N 4B9 E-mail: koates@hamiltoncas.com Fax: 905-522-1089 WE ARE AN EQUAL OPPORTUNITY EMPLOYER