Hello there everybody. Firstly, I would like to thank you in advance, should you feel obligated to reply to my message. I know it has absolutely nothing to do with system administration, however, since you guys have climbed up the ladder and do what I can only dream of, I thought I'd try asking for your help as you reflect on those days. I've been given an opportunity to be able to work for a company for 2 months. I believe they will place me in desktop support. The screenreader I will be using is Dolphin Supernova. My primary screenreader is jaws, which I know many people use, but that's a story I cannot talk to the company about just yet. I have completed my A+, and do believe that should help me in some ways, but I'd like to know in a corporate environment, just what can and cannot be done regarding desktop support from a visually impaired perspective . My concern is mainly the areas which are inaccessible such as the bios, and remote support, making the assumption that they don't allow any screenreader installed on their pc's. With regard to the hardware side of things, could you also please offer some tips if possible? I have been repairing pc's for customers in the past, but it was not on a formal level at all hence my message. I'd like to thank you for your time reading this message and do appreciate any replies in advance. Kind Regards