If accessibility is a deciding factor, I'd take a look at RT, https://bestpractical.com/ -----Original Message----- From: Eigeldinger Simon <simon.eigeldinger@hohenems.at> Sent: Monday, September 18, 2023 8:34 AM To: Mailing list for blind system administrators <blind-sysadmins@lists.hodgsonfamily.org> Subject: [Blind-sysadmins] Ticket Systems like osTicket and OTRS Hi all, At the moment I am looking for a new ticket system. Currently we are using a very old version of osTicket because of some accessibility issues. Which ticket system are you using in your daily work? And how accessible is it with screen readers? Is it free/open source? If not how much does it cost? Greetings and thanks to all who can write in, Simon _______________________________________________ Blind-sysadmins mailing list -- blind-sysadmins@lists.hodgsonfamily.org To unsubscribe send an email to blind-sysadmins-leave@lists.hodgsonfamily.org