Hi folks, I've now had a word with my Net Admin. It seems what our end users are using is a thing called Zenapp to access their work pc's. So they connect to our 2K3 Server, then to Citrix and use the Zenapp, which is a Citrix app. He thinks I should be able to log in as them and use the Citrix console. However, he doubts that I will be able to shadow the end-users with JAWS, because it's 2 hops. This isn't essential as he's explained providing I can access the Citrix Console, to unlock user accounts and log in as them with them logged out we should be all good. Have any of you got experience of this environment, both good and bad in-terms of using either JAWS or Window Eyes. Regards, Barry. From: Barry Toner Sent: 30 November 2012 15:15 To: Blind sysadmins list (blind-sysadmins@lists.hodgsonfamily.org) Subject: Citrix, Thin Clients, Zenapp Hi folks, My Net Admin after I let him see the JFW Citrix requirements has doubts I'll be able to, well I'm not sure what he's saying. I've sent him a further email asking him to detail our Citrix infrastructure. Here's what he's told me so far. Does this mean I wont' be able to RDP Live intot he end-users sessions, but can acces the servers through RDP? "I can't see you running this through Citrix the ICA session (i.e. using the Citrix published desktop that users get), though we do meet the Citrix Requirements anyway as we use Citrix XenApp. It will be for using RDP to access servers (including the Citrix Servers) which are all 2003. Cheers, Barry. " Barry Toner ICT Assistant ICT Department Clanmil Housing Northern Whig House 3 Waring Street Belfast BT1 2DX Tel: 02890 876000 Fax: 02890 876001