Hi Darragh: Its not just you. I've been complaining about SCCM 2012 for over two years now. I've been talking to Microsoft for over a year in one form or another. I'm seeing the exact same things you're seeing in the industry, and it scares me. VMWare will be in the same boat once the next major version comes out because the traditional VIC is going away to be replaced by a Flash-based web client. I'm getting us on 5.1 now so I can have some time to come up with a game plan. I keep testing SCCM 2012 builds, and have made it clear to Microsoft we will not be upgrading until these issues are fixed. Granted MS doesn't care but hey. I think both your conclusions are correct. I don't know why, but I get the impression screen reader vendors are more and more overwhelmed. Either they don't know what to do about it or there is nothing they can do about it. On the other hand, mainstream companies (with a few notable exceptions) do not see a need for accessibility and don't take the time to put it in. The System Center team at Microsoft has no idea how to test properly for accessibility. They do do some testing, but they don't have any actual blind users on staff using the System Center sweet and working through tasks, so the people at Microsoft honestly have no clue what to do either. Its a giant catch 22. Also, there is no one UI team developing the SCCM 2012 console. The ribbon control you're having issues with, for example, is actually developed by the .Net team and the System Center people have very little visibility into that code. On the screen reader company side, I'm having little success. I think its these people are just overwhelmed, and I think are slowly losing the edge. I'm having better luck with the actual software vendors, but not by a huge amount. As I mentioned last week, I have a PSS case open with Microsoft on the accessibility issues with SCCM. Its SR112042659740455. Darragh, I know you said you'd rather not go this route, but I think this is going to be our best shot at getting this fixed. I really think it would be good for you to figure out who your TAM is, contact him or her, and get your organization added to this case as well. If the Microsoft people see more people than just me are impacted by this then they will work harder to get this resolved, and the best way to do this is to attach everything to this support request I think. Ryan ________________________________________ From: Blind-sysadmins [blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh [Darragh.OHeiligh@Oireachtas.ie] Sent: Wednesday, February 13, 2013 10:39 AM To: Blind sysadmins list Cc: Blind-sysadmins Subject: Re: [Blind-sysadmins] SCCM 2012. What a surprise Hugely dissappointing doesn't come close to what it is. Seriously. I keep saying this on this list. Am I alone in my experience? I said a few months ago that I'm running out of systems. It's only gettting worse now! SCOM 2012 and SCCM 2012 are a right off. Considering I was the main administrator of these systems in the 2007 version that's two more systems that I can no longer administer. So. lets look at the past year. Secure web gateway. lost last year. Secure mail gateway. Lost about six months ago. Diskeeper 12 clients. Lost three months ago. Whats up gold. lost access to the alerts console last year. Zenprise. Just implemented. Hundreds of unlabeled buttons. VSphere 5.1. Lots of unlabeled buttons. Web based version is no bettter. HP EVA. Tree view is partially broken since last update 2 months ago. Now, last year I was in a team of two. The other person was quite new and I was taking on the bulk of the work. He had the simple things like group policy and active directory. Now, one of the people who used to work here has come back. That in itsself is brilliant because he has a lot of experience and he took over from the newby. We have another person on the team now. He's been promoted from the service desk. I'm absolutely delighted for him. He deserves the promotion and the oppertunity. However, within no time he'll be passed the newby jobs and he'll be looking at the interesting systems. I used to read about people on various lists where they'd find that gradually systems became less accessible and after some time they'd simply find themselves surpluss to requirements. I am in danger of this happening to me at this stage. I don't have many systems left. I'm deliberitly holding back projects and upgrades because the new systems aren't accessible to me. So, tell me. What would you do in my situation? Regards Darragh � H�iligh Fujitsu Offices of the Houses of the Oireachtas, Fredrick Building, South Fredrick Street, Dublin2 Telephone: +353 (1) 618 3559 Email: darragh.oheiligh@oireachtas.ie Internet: http://www.oireachtas.ie From: "Barry Toner" <Barry.Toner@clanmil.org.uk> To: "Blind sysadmins list" <blind-sysadmins@lists.hodgsonfamily.org>, Date: 13/02/2013 17:28 Subject: Re: [Blind-sysadmins] SCCM 2012. What a surprise Sent by: "Blind-sysadmins" <blind-sysadmins-bounces@lists.hodgsonfamily.org> Thanks for the warning. That's hugely disappointing. Barry -----Original Message----- From: Blind-sysadmins [ mailto:blind-sysadmins-bounces@lists.hodgsonfamily.org] On Behalf Of Darragh OHeiligh Sent: 13 February 2013 17:12 To: Blind sysadmins list Subject: [Blind-sysadmins] SCCM 2012. What a surprise So, Today was my first day really using SCCM 2012. Unfortunately, if your thinking of using it, just forget about it. It The Ribbin isn't accessible. Neither is the summary list on the bottom of the screen. There are a huge number of tab stops but yet you cant access the bottom left of the screen. Tab stops seem to be randem. The tab control gets focus in the most unusual situations. Oh, and the great thing? The stupid Jaws cursor doesn't work in the application. Why is it that more and more applications are becoming inaccessible? Is it just me who is having more problems? Think about it! More applications written in Java, Installers aren't accessible. More so now than ever. So, either screen reader developers aren't keeping up with modern technologies or companies who make these products are doing absolutely nothing when it comes to accessibility. Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas r�omhphoist an Oireachtais agus s�anadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais... _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins _______________________________________________ Blind-sysadmins mailing list Blind-sysadmins@lists.hodgsonfamily.org http://lists.hodgsonfamily.org/listinfo/blind-sysadmins Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer... Beartas r�omhphoist an Oireachtais agus s�anadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtais...